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March 2024 by Patricia M.
On 2-29-24 I visited Dollar General in Woodstock, GA. I thought I had put $60 on my prepaid Spendwell card to pay my storage unit bill. Tiffany gave me a receipt and I left. On 3-18-24 I found out I was locked out of my storage unit. I found my receipt and it said activation failed and I was to be issued a refund. I never got a refund. I went back to the store and an employee said she looked at video camera and she agreed and validated what I said and she needed approval from higher up to refund my money. I went back 5 times and was then told that the cashier, Tiffany had been fired but she couldn't give me the money because someone else had a different story, it was another employee. So not only am I out the $60, I had to pay the storage fee again plus a $20 late fee. I am getting nowhere with this.
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February 2024 by Lindsay Ward
Manager of 15yrs here. I’ve never rated a dollar general. This is more to let you know that the new girl you hired is doing a WONDERFUL job getting that store back to looking good. The difference in only a weeks time is crazy! I’ve been coming to this location for a few years and this is the best I’ve ever seen it look. I wish I would’ve gotten the lady’s name because she definitely deserves some recognition and probably a raise. I’m very impressed! I hope everyone is able to help her maintain it!
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December 2023 by Stacy Homell
I use the Dollar General app on Sat as we all know 5 off coupon when you spend 25 dollars or more I put in my phone number this store did not take the 5 off I asked the cashier they said I was supposed to show a physical coupon I will not be shopping at this store on Sat anymore I never have these issues with the one by my house
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November 2023 by Keila Mendez
Came in tonight 30 mins before closing and door was locked with lights on. I figured something had happened but after reading all the reviews I see they close the doors at the most random time and for no reason at all. Management needs to step it up and hire new people who actually want to work! This is unbelievable
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September 2023 by BinkMoody
Showed up at 7:19 to get some drinks for dinner. Door locked and lights on so tried to call, phone was dead. How do you say you dont want to work without saying it… id recommend finding a new employee because you are losing potential profit, even if it is a couple dollars here or a couple there. I know family dollar doesnt do that because we would be fired for closing the doors during business hours, well what ever they are because they arent written either.
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July 2023 by Pamela Montgomery
I read all the previous reviews. I went there for the first time a couple days ago. I’m a senior with difficulty walking and getting around. I’m from Texas and just here visiting. Jade was a wonderful sweet lady that was very kind to me when I asked for help. I’m sorry I neglected to ask the young man what his name was but after he checked me out he opened the door for me. After getting outside I observed a man that appeared either high or drunk standing near my car. I asked the young man if he would watch me get into my car safely and he agreed. I was extremely pleased with the service and kindness of both these employees. Thank you both. Bless you
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March 2023 by Lucas Collier
I would give ZERO stars if it was an option. The people who show up to work (if they show up at all) open and close the store at thier convenience. Normally the doors are locked by noon. With a hand written note on the door that normally states (we'll open back up tomorrow around 10).
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November 2022 by Wanda Gomez
This is the last time I go into the store # 8973 was over charging me. And when I confronted her about she got snotty.and was being ignored. A gentleman walked in saying he was from another . And the so called " woman manger held a very long conversation with him while. I stood there waiting ..extremely rude looking at me like I was stupid .I saw three people walk out the door with out paying for there stuff. Your store is terrible. Every time I go there I'm ripped off and sworn at. And people behind me . And I am waisting my gas and time and food stamps going there you have a bad reputation
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November 2022 by Brenda T.
The store was disgusting and filthy with product stacked and shoved everywhere. But even worse was the service. Once the clerk finished serving the couple customers at the checkout she then went back to stocking shelves, even though she saw more people coming to check out. After three of us tried to get her to come check out our purchases she finally responded after about five minutes. Never greeted anyone and was very abrupt and rude. I get they don't get paid much but it costs nothing to be kind even if you're having a bad day!
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October 2022 by Stefanie Milligan
We entered through the front door after 9 am and the lady at the cash register yelled at us telling us she wasn’t open. Very unprofessional. You should not yell at customers, whether or not you are open.
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September 2022 by Mary S.
Almost everytime I go here it is closed during open hours. Every now and again wouldn't be too inconvenient but it does seem to happen several times a week. Usually a sign on door saying won't be open till next day or something to that matter. I'm actually surprised when I stop by and they are open.
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May 2022 by Robert Reaid
This is a great store (usually). This is our store for everything since we currently have no transportation. As of the last couple months the store is always closed. There isn't enough staff to stay open so they lock the doors and close whenever, for however long. There is no sign saying they are closed, much less when they will reopen. I really wish we could boycott the store. Unfortunately, we don't have a choice.
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May 2022 by Jenna Stonecipher
So this is the second time in a row showing up at this location and they are closed way before they actually close. This was taken at 6:04pm. I don’t know what is wrong with this location but they need to get it together because this is ridiculous.
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April 2022 by Duke Stoner
I witnessed a young Latino thug try to fight an older man just because he didn't like the way he looked at him. I wanted to say something, but the can-kicker was armed, and I wasn't. Woodstock needs to clean up this "beanerville"
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March 2022 by Jena Love
Always helpful, the people that work there are friendly,polite,. The store is clean, sometimes the aisles are crowded when workers are stocking the selves but that is to be expected. Overall this is a great place for shopping.
