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November 2023 by Cynthia Ravenscraft
My hair was almost to my butt. I wanted to get rid of my split end. So off to Great Clips I go.I told the lady I wanted my hair to be below shoulder length. She put her comb to my back touching the middle of my shoulder blades. I said yes that is where I wanted it to come to...... WHEN IT IS DONE, NOT TO START THERE AND END UP TOUCHING THE TOPS OF MY SHOULDERS.I always put my hair in a pony tail and I specified I still wanted a pony tail. I can pull it back, but it is not a pony tail. It is a nub.Never again!!!!!???
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November 2023 by Erik Saly
This store is ALWAYS busy and slow. Checked in but took over an hour so I left.
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October 2023 by Nancy Hardage
I asked for 1/4 inch cut off my hair, she cut at least 1 inch off. They need a ruler or measuring tape to know the difference! Then she sang in my ear the whole time she cut my hair!! Please do not sing while you are cutting hair. Will no be back, also they are short staffed!Service: Haircut
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September 2023 by Kenny Yung
Been there a number of times, and most stylists are inexperienced leading to subpar results.
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September 2023 by donna stephens
Ken is the best. He really knows hair and is so precise with his cut. Very professional and always makes sure he gives you what you came in for. Highly recommend.
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August 2023 by Michael G (MikeyG)
Nikki is the 1st in a long time that actually listens to what/how you want your hair cut. I will start only going to her now. Everyone was very nice and the salon was extremely clean.
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July 2023 by Kristal Cooper
Went once before & the blonde lady was super nice and did a great job. Went back last week for simple back to school cut and should’ve waited for said lady, but didn’t and got the other, darker hair lady. Just needed simple trim which did take all of 10 minutes to see how uneven it all is. She also nicked my sons ear causing a little blood but nothing crazy. Just think it’s a little unprofessional. I could’ve cut his hair & made it look like this for free.
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July 2023 by lildebbie
I went here throughout the years because it was cheaper than going to a professional barber, but it’s not worth saving 10-20$ on. I was never excited on getting a haircut and this place is the reason why. The cut was always subpar and below average, and made me think that all haircuts establishments were like this. My notable experiences at Towne lake great clips are as follows.The stylist here do not know what lice looks like and will confuse it with dandruff. This happened 6 years ago and I was stuck with a stupid bowl cut because of their incompetence. They told me I had lice and said they couldn’t finish cutting my hair. When checked out by a friend there was no lice. Even went to a barber to confirm.When I went here a few months ago, the stylist that cut my hair had some sort of breathing problem and breathe very heavily on me through out the cut. A week and a half later I got sick with Covid.
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July 2023 by Moon C
There’s a reason they have no wait time. Stopped in for a hair cut, almost immediately seated which was nice but this lady cut my hair in 5 minutes, completely shaved one sideburn off and then told me it was even with how my ears were. Almost lost it, somehow was able to keep my cool and not verbally degrade this woman and let her finish whatever disaster she started. Got home and had to even them out myself, along with finishing my haircut basically cutting all the missed hairs around my ears. Blonde gelatinous ogre of a woman also, really rough looking. Talked about her $18 scissors half the haircut.Now I need to go to an actual hair cut joint to get it cleaned up.Needless to say I won’t be returning.
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July 2023 by Jan Wolfe
My husband was not happy with his haircut today. The hairdresser might have spent 2.5 minutes cutting his hair, and it shows. His hair is not cut evenly. For someone who never complains he said it was the worst haircut ever.Service: Haircut
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May 2023 by Nancy Stern
The low cost was what drew me in, then after a couple haircuts from my favourite stylist, Carrie I'm telling others
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March 2023 by Ellen Foster
Tamara has been cutting my hair for several years. She always does a great job!Service: Haircut
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February 2023 by Amy Marano
Went on a Wednesday morning. No wait. Calm atmosphere. I have straight boring hair, so simple haircut with a few layers this time is all I got done.
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February 2023 by Sean Evans
Used the on-line check in. Received text I was up in 15 min. When I arrived only 1 person in front of me. Sat for 30min waiting while 6 people came in and went in front of me. Won't happen again.
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January 2023 by Emily Easterwood
Went in for my son to get a trim, about 1-inch off, should be something anyone should be able to do. He now has an incredibly crooked bowl cut and I'm stuck spending even more money to get it fixed. I would not trust going back for anyone there to fix it. Very unfortunate experience.
