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January 2024 by Terra Bundance
I love this thrift store! Such great, clean clothes, and multiple household items!!
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January 2024 by T C
Very clean and organzed thrift store. We found many good deals here. We shop NLB stores for the service they provide to men in need, but this is the best one we've patronized.
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January 2024 by Eric
Do not use this organization for furniture donation/pickup. I had them scheduled this morning to pick up old furniture right in line with my new furniture being delivered shortly after, and these guys refused to pick it up because it wasn’t “safe” to park on the right line of a 4 lane city road, which is what literally EVERY other pickup/delivery company (including RTG right after this) does since my driveway is short and steep. When I gave them other options and stressed it would be a gigantic mess for me if they didn’t (also btw, they’ve picked up from me before), the guy said it wasn’t “their problem”. Their stupid “safety” policies are without logic and caused me undue headaches this morning, and for that I will NEVER EVER donate anything to them again. I suggest booking with Salvation Army pickup.
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November 2023 by Lisa Cordner
Very organized and fair prices.
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November 2023 by Tedi June
I like coming here for several reasons; The employees are friendly, kind, and helpful. I like to RRR, & the organization funding goes to people who many times NEED a hand.
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September 2023 by TL B
Very clean and organized with a friendly and happy staff. My favorite place to shop and donate!
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September 2023 by Jason Hanes
After nitpicking through what they couldn't take, the people that came to my house broke one of my wife's lamps that she's had for 20 years and they broke glass that goes with our nativity set. I guess they do good work as a charity/thrift store but I wouldn't have them come to my house to pick stuff up again.
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September 2023 by IJ. Dai Sabel
I had a pleasant experience here. Staff are nice, their merchandise are priced fairly. I found nice items!
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August 2023 by Paul A.
My first encounter with NLB and my last. Very rude, disrespectful people calling themselves christians after the gentleman on the phone/a manager stating accusations over the phone that I am not a christian. I was calling the store to retrieve my donation money for the no longer pickup since they decided my couch does not meet their standards. The manager even hung up on me. I was turned down to donate my couch. I was very disappointed. People are hurting out there. My couch has excellent structure, but gently worn fabric. I was recommended by a neighbor who donated multiple items due to a death in their family. I know the furniture was worn in their home, but NLB accepted all their items. I will never use NLB. Everything is done online. No real communication. There isn't any real customer service anymore. These people will never know who I am.
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August 2023 by Olivia
I’ve only been to this location twice, but both times I have been so impressed with their staff, their customer service, and organization. Their prices for clothing and shoes are reasonable and you can expect to find a lot of high quality pieces in good condition.
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August 2023 by Stephanie D.
Service with a smile from an appreciative staff. When I donated items, I was greeted by an awesome young person who was helpful in carrying items, grateful for donation, and a pleasant conversationalist. Highly recommend this organization for getting your donations into the next person who will love them. Easy access to donation door is marked with cones in parking space.
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July 2023 by Jessica K.
The clothing racks are SO close together, only one person can be between them. You can't even pass by anyone to get through to get out. The prices are too high also. $5.00 for tank tops? NOPE! Most of the stuff in there looks like it came from an old person's home. It smells like it too. I'm 60 and it looks old to me! It was a waste of my time. I'll stick to Value Village where prices are low, people are friendly, you can walk both ways down the aisles, and it doesn't smell.
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July 2023 by Barrett Kidd
Always a wonderful experience. Great way to save tons of cash. Clean store and great customer service.
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June 2023 by Karah Cottrill
Prices can sometimes be a bit higher then other thrift stores but there’s always a nice selection of items. Staff are always friendly and helpful.
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May 2023 by Debra Somoza
I just started volunteering at NLB. I thoroughly enjoy the duties. I am slowly but surely learning all that is involved from the time the donations are received and processed to the time they are placed in the showroom on the racks for sale. Nice furniture, jewelry and other accessories. All items are of good quality and in great shape. Many name brand items. This is a fantastic, thrift, donation store. Everyone is so friendly and helpful in teaching me the procedures. I like volunteering so much that I’ve asked for an employment application to work there P/T. Hoping to be called in for an interview! I am very impressed with this store!
