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October 2023 by C
They need to work on their customer service big time. Lots of unnecessary attitude from the front desk. Won’t be going back
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September 2023 by Jeneé Pombert
The location is nice enough, but the customer service is terrible. The activation fee is a worthless fee, while canceling is a pain and seems to always result in one more month being charged. You cannot cancel over the phone, so if you can't make it to the store to cancel by the arbitrary deadline theyve inposed you will be charged yet another month. It is unacceptable to make your clients feel as though they will be forced to pay for extra months they obviously will not use once they cancel. Tanning "contracts" need to be a thing of the past. I will not recommend Palm Beach Tan to anyone.
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August 2023 by David Huggins
Shout out to Jen and her Staff.What an outstanding job and tanning experience.
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August 2023 by Ray Mitchell
The gals there are awesome. However the way the store is ran by corporate is horrible. The bed I used broke while I w as in it. They upgraded me for the next 7 visits over 2 months. The part came in for my bed and corporate decided to use it on another bed. Then decided they would not longer upgrade me so i could remain in a stand up bed, but i could use a lay down which i havent used in forever and made that clear to them. Corporate flagged the account and said to basically stop customer service on this account.Take your money elsewhere. When things are going good they love you. Then when it's not they do not maintain great customer service e!
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May 2023 by Shelby Ridgely
Always an incredible experience with the staff and the top of the line tanning beds.I usually lay in a bed and spray tan. The customizable spray is an experience like you've never had. Bronzers, undertones, scents... you'll LOVE the results.Aaaand you'll never want to tam anywhere else ever again lolThank you Jenn, Anna and Aniston for always taking care of me!!!
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April 2023 by Jonathan & Marissa
This place needs nicer front reception. They act like they are a little highschool clique and they act like they hate their jobs and are very unfriendly…It makes me want to cancel my membership everytime I go.Services: Spray tanning
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March 2023 by Chandler Blankenship
Called and asked a question around short term memberships.The woman was nice, and informative. However, I was asking around the pricing and she was a bit misleading by omitting the lowest tier until specifically asked.And what frustrated me the MOST, they have an "activation fee" that will not be waived. Clearly the activation fee is a money grab and I loathe these types of fees.The woman was nice, but I wouldn't recommend this place.
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February 2023 by Mark Glaubitz
I love this location, friendly and efficient staff, particularly the manager Jen and Anna
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October 2022 by MK Bond
First time getting a spray tan as I am prepping for my wedding - the women were super informative about how the process works and how to stand and nose plugs and all that jazz. Will be returning :) Didn't look orange!
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October 2022 by Anne C.
I arrived tonight at 7:45. I have to drive 30 min to get to this location. The girl working was so rude. When I told her I wanted to go to the versa spa. She said I have to check and see if it's open as she rolled her eyes. I said, I promise I will be quick, and she ignored me. another girl came from the back and said you can do the verse a spa but we're gonna have to open it because it's closed and it's gonna take a second and I was like OK thank you I drove 30 minutes so I would really appreciate it. I will be fast. She didn't say it's fine or we're not close or anything. She was very very rude. I said to the original girl seems like you guys are usually busy at this time maybe because it's dark outside it's no longer busy and she said, thank God we're not busy I felt very unwelcome at a place I've been a member for over 10 years now. The salon closed at eight and I was out by 758. I sat in my car and watched all the girls leave at 8 o'clock on the dot that's when they close. I guess that was their goal and they reached it, but they were very rude and I would not recommend this location, I was very polite and out before 8 o'clock and they made me seem like I was the biggest inconvenience. They also had a visiting friend that said, I think they're closed and I said do you work here and she said, no. I said OK thank you I feel like management would want to know.
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May 2022 by Alyssa Sibilia
Was told if I buy 2 time package at Dunwoody location on 11/2021 I could use it for my friends wedding 4/2022. When I went Woodstock location they told me the package expired because it only last 3 months... I told them I was told i could and i only bought the package for this reason. They just said " its expired.... so yeah that will be $45....". If they offer packages not worth it unless you get back to back tans. Also when I left instead of saying bye 3 of them just looked at us as we walked out like high school mean girls....Service: Tanning
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April 2022 by Michelle Briggs
The prices are very reasonable. The facility and beds are always clean. The ladies are so sweet and always have great tanning advice. I never wait for a bed to open up and my tan looks amazing.
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April 2021 by Jessie Stonebraker
Absolutely amazing! The girls here are super friendly and know their stuff! The tanning beds are wonderful! If you are looking for a place to tan this is the place. (Edited) I just read some of these reviews and I may say it was sad. Of course these ladies try to sale products its part of their jobs you can easily say no. But with their products after two times I've already tanned people at work asked if I've been on vacation. The lotion is worth the money. Also I've never had a problem with unclean beds. I've even had to wait so they could clean a bed for me. I'd like to leave this with you get what you pay for! I believe its worth every bit.
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February 2021 by Byron L.
Lol it's Russian roulette to see if a bed is going to work properly or not. Before they put me in the bed they say, "this I've should work"... bruh I finally got tired of getting undressed and then dressed to go up front and have them walk back and say, " your right, it doesn't work" ... lol Cancelled. I'd rather lay on asphalt than do that one more time
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February 2021 by Tonia Williamson
Thank you, for making things right.
