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September 2023 by Catharine R.
I don't enjoy shopping here, no one that works there cared enough to help me find what I needed. I finally found it and went to check out. They had 1 lane open and a huge wait for self checkout, all the while we're in the way of other shoppers. I finally got to " my register" and it was frozen up saying remove item from scale. The self checkout guy said" give it a minute". I had to wait for another register and it was claustrophobic with every self check out in use and people ringing up a cart of groceries.
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August 2023 by C C.
So this location on 92 and Trickum was/ is in the process of renovations and it looked promising until they decided to put a monstrous section right in the front of the store. This structure takes away from the aesthetics, I feel like I'm approaching a road block. Please work on this structure, your flooring, light luminance and colors to create a welcoming atmosphere and environment. On a positive note the employees rock, especially the Asian manager. I'm sorry I don't know her name. In the 7+ years I've lived in this area she has been the most pleasant person I've encountered at this location!!!!
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June 2022 by Gabi G.
Andrew was over the top amazing! I got some rotten strawberries from pick up and he without a thought apologizing while he led me to the strawberries and told me to get as many as I needed. Thank you for your quick and incredible service!
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September 2021 by Liesele W.
Worst Pharmacy Ever!!! If you have a prescription to fill DO NOT bring it here. I have been using this pharmacy because I use Good Rx Gold for certain medications and dealing with them has been the absolute worse experience I have ever had with a pharmacy. Not only do prescriptions take days instead of hours to fill, even if a doctor sends over a prescription for antibiotics they do not even attempt to fill it unless you specifically call and say you want it. The pharmacist is the most awful, rude and obtuse person you could ever deal with. She doesn't care about the patients or their needs at all and personally makes every prescription almost impossible to fill. Unless you enjoy pulling your hair out and wanting to scream do yourself a favor and take your business anywhere else.
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September 2021 by Doug G.
This Kroger is located directly on Highway 92 just a few miles from 575. My office is located just down 92, so this is a solid option for me to swing into for a few dinner time groceries and to fill up the ole tank! As mentioned, this location features the Kroger gas station. Here I have done the basic of filling the tank, but also utilized the air pump, which is extra fancy and in great working order! The pump features a pressure gage where you can set the pressure you want your tires at and it will keep you updated via the display on where you are on the journey to that magic number. I was pretty impressed! The Kroger itself is your standard Kroger. I do enjoy how well stocked they are, especially in the fruits and veggies. Additionally, interior and exterior the store is always upkept and clean. Overall, solid Kroger location that I will certainly be returning to!
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August 2021 by Concerned F.
If you want a slow pharmacy with poor communication visit hwy 92. Drugs take days to refills, auto-refills never pre-ordered, and scheduled appointments canceled and not communicated. Overall poor management.
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July 2020 by Calex M.
On July 4th my family was running a bit late to the fireworks show and needed a quick dinner, luckily right up in the front there was a whole section of everything we needed for a delicious warm dinner. We picked up some premade bbq baby back ribs and sides of potato salad and coleslaw. Good prices, and everything was super easy.
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March 2020 by Isabelle G.
The other day I decided to buy a few items after picking up a prescription. I bought laundry items and taco shells. When I get home to make dinner, I noticed the taco shells were crumbled at the ends and had mold on them. As a grocery stocker, I know how unacceptable this is. I shop at various grocery stores and the main reason I shop at Kroger and Target is because they have the self check out. However, I went in yesterday and purchased a birthday card at customer service to inform them of the incident hoping they could rectify it by at least acting concerned (I didn't demand my money back). I told them I felt nervous shopping for food remembering another incident I seen there shopping with my parents and when I was younger . There were 20 flies swarming in an enclosed package of Kroger donuts. Whether customer service knew of this or not, they should have said more than oh yea we'll you can bring it if you like have a good day...I think I'll stick with other grocery places to shop and switch pharmacies as well
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May 2019 by Shannon E.
I just experienced something interesting at the gas area of Kroger. The very nice attendant was helping a customer. He politely told another customer he would be there in a minute. The disgruntled customer said he was going someplace else. The attendant politely said, I'm with a another customer. Then the customer said I don't need your attitude. I personally didn't hear any attitude from attendant. He was just doing his job. The ridiculous customer said he was going into to Kroger to talk to manager. I actually tried to call and talk to him too. No answer, but management please know the customer was in the wrong and rude as hell.
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April 2019 by Michael B.
My recent experience here was not as good as previously. What has happened to the quality of this place. We got some buns that was dated to be fresh (2 weeks in the future) but when we got home they were moldy. I should have taken them back, but we didn't have time.
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September 2018 by Sarah D.
Had a pretty frustrating experience here, indicating that the staff is poorly informed and not very skilled in customer service.I recently moved here. I made it a point to arrive in the store and individually ask an assistant manager (and customer service representative) if pets were at all allowed in the store. Information online was inconclusive. He said they WERE, as long as they didn't touch anything at all.Today I came in with my dog in my shopping cart; as I could not leave him in the car of course. I was asked to leave by a manager who was very rude and short with me. I didn't say anything except that I was mistakenly told that they were allowed, and simply left the cart and the store. I could have avoided being humiliated at this store if only their information was consistent. The manager was irritable and rude and I was embarrassed simply because I was following information that I was told.