The UPS Store #3228 in Woodstock is a locally owned and operated business that provides a range of services including expert packing, shipping, printing, document finishing, and mailbox rentals. Customers appreciate the friendly and helpful staff, who go out of their way to assist with various needs. One reviewer mentioned a staff member who looked up an address when a phone connection failed, making the process convenient and saving time. Another praised the staff for their kindness and genuine attitude, especially during stressful moments, including printing, notarizing, copying, and overnight shipping. The store also offers additional services such as notary, shredding, faxing, and space for working on laptops. Customers have noted the staff’s patience and care, especially when handling fragile or odd-sized packages. Despite occasional delays, particularly during busy times, customers recognize the staff’s effort to serve everyone efficiently. Overall, the store is seen as a helpful, friendly, and reliable place for mailing and business needs, with staff members demonstrating genuine kindness and professionalism. Located at Towne Lake Square Shopping Center, it’s a convenient spot for various shipping and printing services.
Antonio went above and beyond to help me box up a very large and difficult item. Amazing customer service! Can’t thank him enough for the help!
January 2025
The lady with glasses and I think curly hair that attends us was so nice !!! Really nice lady !!<3
August 2024
The UPS employee looked up my address when my phone was not connecting, instead of making me come back. Then she made a box for my items I had to mail out, and I was very pleased with the price! This is the only place I’ll mail from anymore! Convenience A+, Customer Service A+