“I walked into the store this evening and was greeted by Cheyanne which was a very pleasant experience. I’ve been there before and I was not greeted by the staff. However, this particular time I needed assistance and asked Cheyanne for her opinion on a dress and boots, that I was going to purchase. She immediately came from behind the counter, and asked me what size shoe I wear and began searching the aisles. We decided on a pair of boots and again, asked her thoughts on accessorizing the dress. She continued to ask me questions about the color of sweaters, I prefer and looked until we found something that I liked.
That being said, I will say that this is the best customer service experience I have ever encountered in a retail store. She is the reason that I walked out of the store with nice clothes and boots. Also, there was a gentleman working that evening who asked me if I was being helped while Cheyanne was looking for the pair of boots.
He also displayed exemplary customer service by smiling and being attentive. Thank you both for making this a wonderful experience for me!!!!”
“I recently had an experience that verified by opinion of the establishment and renews my faith in customer service. My daughter bought a beautiful pair of shoes which she wore 1x to dinner on a cruise (carpet floors). She started feeling the inside of the shoes falling apart and could not wear them back to the room. While I know all sales are final I decided to bring them in and show the damage, knowing they are very discerning about what they will consign. After a bit of back-n-forth, BBPD did apply credit to my account for the damaged item. In the future I will double and triple check shoes before buying. AND I will absolutely continue to patron the store both in East Cobb and Lawerencville. THANK-YOU!”
“One of the largest and best stores I have ever been in , perfect for that hard to shop for gift or a good way to discover a treasure. I was able to go twice last year and its always changing.”
“Been my go-to thrift store for about 2 years now! Always love the selection of items, especially their tech (So much vintage tech!). Owners are very kind, I've never had a bad experience here!”
“This shop has a wonderful selection of antique furniture and home goods for a very affordable price. The staff are lovely and friendly people who are happy to be there and happy to help. I had a fantastic experience here and will be returning!”
“Southern comforts, Roswell store is incredible! Most of my home is outfitted from Southern comforts over the years. I have purchased everything from couches to chairs to chandeliers to sideboards. They have a variety of style/design choices, and I enjoy going into the store every single time. If you are looking for furniture, this is the place to go! Always 10 out of 10!”
“Every time I shop here I leave angry at how much money I want to spend! They have too much cute clothes!! The staff is super friendly and the space is too easy to spend hours in. My favorite thrift store :)”
“Was there yesterday. Customer service was ideal and exactly what you would want. Had reasonable prices and he helped me grab the putter I want. Easily will be recommending friends and coming back myself”
“This store is amazing! This was my first visit! I WILL BE RETURNING!
They have low prices, a ton of name brand items! The manager stated that the racks are ALWAYS REFILLED DAILY!
Sitting in the parking lot a tone of people resell here also.
This is now my favorite spot!”
“All will love going because you can’t beat the customer service in both locations the ladies the gents are all wonderful plus the stores are clean and organized I would do a shout out but I wouldn’t want to miss anyone ????”