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November 2023 by Alexandra Gagnon
Woodstock Quality Paint and Body did an amazing job repairing the damages done to my SUV. They were extremely thorough, friendly and even detailed the entire car before I picked it back up. I highly recommend working with their team for any paint and body needs!
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October 2023 by GLD 1
Dont go here! Car was here for over 2 months with a laughable amount of work hours over that time. I remember walking in there to 8 people sitting down and not one person tried to say hello or even see why i was there.Really unfortunate, make sure to price check your orders Absolutely price gouging, I can appreciate the use of OEM parts. What I cant appreciate is when I look at the manufacturers website and find the same parts for 50% of what i'm being sold to.Issues with the repairs within a week and they wont even look at it. Truly incredible how poor service these people provide.
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October 2023 by Don H.
Couldnt make a deadline if they wanted to, let alone not overcharge you for OEM parts you can find from the original manufacturers website. Criminal how they get away with this. Extended my deadline twice, my estimate ended up over doubling, and they barely did any work on the car for the time they had it
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September 2023 by Anthony H.
I am very disappointed in the work that was done by Woodstock Quality Paint and Body. The estimate was $2982. I went to them after getting a quote from Maaco, they quoted me $4300 and that was to do entire car with their special sealing coats. But like an idiot I went with these quy's because the quote was lower and they said they would do a quality job, I met with Jimmy and during the estimate we went over entire car, and like I said the quote I was given was $2982, I was told that quote would cover everything in his inspection, not the total car but I was happy with the estimate of the work we choose. He said it would be about a week. Needless to say, it took over 3 weeks to do and 70% of the stuff that was supposed be done was either not done or done poorly. Oh yes and the kicker is they charged me $4619, and they never contacted me to mention any increase in the estimate and then they didn't even do a job nowhere near worth $2982. What really got to me was in their office they have a tribute to veterans, which I am one and they had no problem giving me a terrible job. I just picked my car up and left but let's be clear the job they did shouldn't have cost over a $1000 and that's truly being generous. I was really let down and pretty much robbed!!
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September 2023 by OLI DA GOAT
My car was here close to 2 months and I understand things happen sometimes parts can take time to get . But no one ever reached out to me on updates they were rude even when I called for updates. These guys are just milking insurance companies and don’t care about the customer . I would not use this company and don’t recommend you do either .
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May 2023 by Susan C.
I recently used Woodstock Quality Paint and Body to repair the front right panel on my small SUV, something I was paying out of pocket, not running through insurance. They did a very nice job on the repair, and also cleaned up extra nicks in various places (my car has nearly 93,000 miles on it). They are busy, so you may need to call proactively to check on your car. But the work they did was fantastic, and my car had been fully detailed when it was returned to me. I couldn't be happier with the results - my vehicle looks great. I prepaid because I was going to be out of the country while they worked on it. I even received $10 back on the original estimate because they didn't need something that was originally quoted. Very honest business. Nice people. Fair price. And great work.
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April 2023 by Andrew Sprague
They did an excellent job on my rear bumper, so I told everyone I knew about them. However, that was two years ago. I had my car in their shop recently based on my previous experience to get my front bumper and hood fixed, a huge mistake. Every time I look at this car, it just makes me sick to my stomach. It would’ve been better had I not taken there. When I got my car back, I noticed sanding marks all over the front fender. They attempted to fix it only after I brought it back and waited an hour. They pulled it back around, and I still noticed the fender looked dull where there were still sending marks. I was able to get it back to a decent shape myself. I would reconsider using them as my body shop.
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April 2023 by Rags
A joy to work with. Great honest people! I work at the local rental car shop and refer customers to them all the time. When it comes to cars it’s always good to have someone you can trust!
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March 2023 by Wilson Clemens
I have been using this family owned business for around 30 plus years.These folks are honest, fair in their pricing and provide excellent work on your vehicle in repairing, painting and getting your car back to you as soon as possible. They provide a quality product as well as provide qualityservice. The're always my first choice when needing a body shop.Services: Painting
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March 2023 by Andy S.
I have used woodstock quality in the past with great results; however, quality control is gone. I picked the car up in the rain, so I couldn't see everything, but that was their excuse for not noticing what was wrong with their work. However, when it was completed they had two sunny days to inspect it, and failed to do so. I returned yesterday for them to fix their mistakes, which were left half fixed. Upon getting my car back again, I still noticed sanding marks on the left fender, Jim went back inside and attempted to wipe it down again by hand and says there. The fender wasn't supposed to be touched in the first place. I have experience in this area, and was able to polish the fender myself.
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February 2023 by Jeff Amason
This is truly pathetic. Woodstock Quality Paint and Body wants to mitigate these reviews with their "sorry we didn't meet your expectations" and "call us" comments. When I have called and emailed no response at all. It has been weeks and they have offered nothing, not even a phone call. Their 'caring attitude' is (IMO) simply a diversion to quash any negative reviews. Here is a tip: actually care and take initiative in dealing with problems and you will not have negative reviews.This is a clear warning to anyone that might think of using these folks. Be very wary. Leave nothing of ANY value in your car/truck. Else, you may have the experience I had while they were in possession of my truck: Either they failed to secure the truck from theft or an employee rifled thru it taking virtually anything not secured to the frame. Then you will be ignored when you report it. This is very sad for a company that can do some decent work.Services: Body & Trim
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January 2023 by Tiffany Barber
Very frustrated and disappointed in this repair shop. Not only have they taken almost a month to fix my car, they are very rude over the phone. Every time I have called, everyone I speak to sounds annoyed to have to answer questions. Customer care is their moto online and while you are on hold, but not in actual life.
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January 2023 by Jeff A.
After posting my dissatisfaction with Woodstock Quality Paint and Body because someone rifled through my truck and stole several items from it, James the manager responded with the typical "so sorry to hear that - we will fix it - please call us - let us help" response on Yelp. When I did call and email, not one person bothered to acknowledge my loss, my frustration or my efforts to contact them. Total radio silence. Crickets. Make no mistake: Their glib responses to my complaint (and likely others) are simply meant to gloss over thefts and other bad practices. If they cannot simply reply or call to acknowledge a customers frustration, this is a harbinger that work quality may soon follow the same path. Simply put: Failure to respond to a minor incident is costing them this prior repeat customer.
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November 2022 by Chelsea McCaa
If I could leave a zero I would. When I went to pick up my car I went to check the work out that was done on my car and there was red paint on my freshly painted silver Honda. The work was not completed as they still had other work that wasn't done. When I left the shop I noticed my car having trouble starting up. Long story short I eneded up having to buy a $200 battery for my car. I called to let them know my car battery was shot and has no issues before. Jim argued with me that it wasn't their fault and if it was they'd be handing out batteries to everyone who came to the shop. He refused to help in any way, told me the owners weren't there. I was talking to some friends that have used them as well and have said the same thing happened to them and they did the same thing to them. I wish they would take responsibility for their doing but unfortunately my family will not be using this dishonest shop.
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November 2022 by Rebecca Smith
I had a few estimates from quality collision places that were recommended and also 5 Star rated to repair damage to my car. I was paying out of pocket. The man, who helped me at this facility was not real friendly and their estimate was much higher. (I chose another place that is friendly, clean, and more reasonable in the repair cost.)
