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October 2023 by Zach Plauche
They replaced the glass on my LX570. It was hot as hell and they still got the job done and did it well. Bonus: My automatic windshield wipers work again.
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January 2023 by Steven Bouse
After a horrible experience with a big box company, I called Novus Glass. Eddie (the owner) spent almost an hour on the phone with me going over every question I had and honestly, I have never experienced this level of amazing customer service in my life. If you are not sure what to do and you want the job done right, do yourself a favor and call Eddie. Derek was my installer and he was incredible as well. He didn’t just rush through the job to get to the next one as fast as possible, you could see that he was taking the time to make sure it was right. It was my pleasure interacting with this company and I could not speak highly enough of them. Thank you!
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June 2022 by Cristol Geisik
I had a camper window break , wind blew the door open. We called Novus, had to wait a couple of weeks. Fantastic job on replacement! Get n and out swiftly, and they listen to your concerns.Now to that. My Clayton home had a uva window, that the inside of look like I clean with brick. Long story short. Got them to give me estimated on the window. Insurance company from Clayton homes---- declining my window--- of course. Novus wrote him a letter about window. Telling him ....the issue!!! After a week of Insurance playing around with me, This is factory screwup! So they installed my new window today! I love it and thank ya!Good people.
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May 2022 by Homer Maxwell
Top notch quality service you can count on. Always there when we need them. Use them for all of our fleet vehicles.
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March 2022 by Scott Smart
Not only was the technician professional and courteous but he was the owner of the company. This is the best windshield replacement experience we have ever had. I would like to let Eddie know that after using his company, I'd throw rocks at anyone else. Keep doing what you're doing, you guys are the greatest!Service: Auto windshield replacement
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October 2021 by Rusty Robinson
We had one windows on the house that needed replaced. Super helpful staff and Eddie was very professional and helpful. Would absolutely recommend to my friends and will use for any of my glass needs. Thank you.
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September 2021 by The American Forester
These guys are VOLUMES better than Safelite AutoGlass, do yourself a favor and use Novus!Safelight damaged my front windshield by being too rough installing the back windshield. When I asked them to replace my front windshield free of charge, they acted like a child and said they didn't have proof that wasn't there. I showed pictures, and they STILL didn't own up to busting my windshield!!! Crooks & liars & my attorney's fee is 450$ so I just paid NOVUS out of pocket. Do yourself the favor, and go with someone who takes pride in his work. ? Thanks ?!Services: Glass installation
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August 2021 by Mom Mitchell
They came to me, as I was visiting from out of town, ON SATURDAY, 90+ degrees; he was courteous and professional. Over what felt like 2+ hours, he cleared out the glass and prepped my vehicle for the weekend. He quoted me a price Saturday & replacement glass arrived on Monday as he said. I went to the shop to have it installed. He had it installed and sealed and ready to go for a low (my opinion) price in less than an hour. Thank you!!Services: Rear window replacement
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July 2021 by Jessica Mathias
Eddie and his team did an AMAZING job on our glass shower in our master bathroom. It’s a large bathroom and the custom fit made a huge difference in making it look complete. They took their time installing it to make sure all items fit the way they should, were even and looked their best. I’m so happy with them that I am getting them to install shower doors in my 2 other bathrooms!Services: Glass installation
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July 2021 by Phillip Bell
Novus Glass was excellent. From Rochelle setting up my appointment to the technicians who arrived on time and did the work flawlessly. If you want it done right the first time give Eddie and his team a try. I will not use anyone else.Service: Auto windshield replacement
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July 2021 by Lee Woodhams
Great people. On time. Good communication. Very good experience. I would recommend this company.
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June 2021 by Keisha Burns
I highly recommend this company! They came to my place employment and fixed my windshield within minutes. They are friendly, professional and thorough!
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June 2021 by Heather Langley
This is my second time using Novus Glass. I requested them from my insurance company again (both times due to rocks hitting my windshield on the highway) because of their fantastic service the first time! They came directly to my home and replaced my windshield, this is a big deal for a mom of little ones. They made the whole process easy, simple and fast! Each encounter I have had they are so kind, courteous and professional!
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June 2021 by Darren Friesen
Friendly Excellent service! They stand behind their work 100%! Use Novus and you won't be disappointed! They do it right the 1st time!!
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May 2021 by Nicole O'Pry
Eddie and his crew are top notch! This is the only glass company I would refer to anyone. I have called in them to replace many windshields, business (fleet) and personal. They just replaced a windshield in my Dad's '73 F100 and did a fabulous job.They are experienced and they have amazing personalities. Knowledgeable, kind, quality workmanship and service oriented what more could you ask for?? If you have any doubts about who to call... Stop doubting and call Ms. Rochelle at the office to get the information you need and schedule your appointment today.Services: Glass installation
