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January 2024 by Nancy Smith
I am so pleased by the service Ace Auto Glass in Aiea. My window on my BMW was busted by some derelict by Camp Erdman during the day. My insurance company hooked me up with Safelite which I've used before and they were good.This time they gave me an appt. for February 12 at my home and they couldn't do it until then because they needed a part. Then I got a text saying we've updated your appt. for Feburary 16 and I'd have to bring it in town. I told them that won't work because I'm having surgery on February 14th. I asked them what happened to my February 12th appt. and at my house. No response.I can't leave my window open like that for too long as the rain and weather could damage it more.I called Ace Auto Glass to ask for an estimate and she gave me the lowest price of all the auto glass places I called AND she had it in stock! AND she could get me in that day!! The chances of having my exact window is almost unheard of.I highly recommend them and the great service and employees.Nancy SmithPearl City
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September 2023 by Jo T.
Awesome service. Air condition waiting room was a nice touch although walking around the area was nice too. Easy fast and convenient service. Everyone was so kind and caring. I had really positive feeling from the immediate call I received after submitting a claim through my car insurance. Employee was asking me how soon I want to bring my car in. I took the soonest available day and time since I didn't feel safe driving with a cracked windshield. My window looks brand spanking new. I love it.
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August 2023 by Brian Apo
Del and his staff did an excellent job repairing my door window and vent glass. They rose to the challenge securing the parts for my 1948 Cadillac Touring Sedan. This kind of workmanship is not easy to find. Most shops shy away, but not the Aiea Ace.
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August 2023 by Lii Ramos
Friendly staff. They work fast and installation was perfect
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July 2023 by Abigail A.
Sent an email on the weekend, got a response early morning of Monday. Very quick and was able to get an appointment right away. They had my car model window in stock and the quote they gave me was way less than other places... especially the dealership service side. 2nd time having my car broken into, thank you ace auto for a smooth window fixing, waited less than 2 hours to get my car back.
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June 2023 by Russ O.
I needed a quick windshield replacement and Ace Auto Glass Aiea did it! I was checking around for companies in the area and had some issues with an online reservation site with one of them. I made a call to Ace and spoke with Shadelle who was very helpful. I coordinated with my insurance company then called Shadelle back to schedule an appointment. I was concerned about the additional time involved with installing and calibrating the safety system on the windshield, but I was in by 8:00am and out by 3:00pm the same day.
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May 2023 by Darrel Akana
Great friendly service and repair was done in a very respectfully time. EXCELLENT WORK!!! Thank you Shadell, Del and your techs! Price by all means was reasonable, will definitely come back if need be. Aloha!!Service: Glass installation
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May 2023 by Ed L.
My truck's rear window started leaking just a couple days before I needed to ship it to the mainland. I called at 8am and they worked me in the same morning. Price was fair and they even vacuumed my interior which was a nice touch.
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May 2023 by Shaun O.
This happened a while ago but I am only now posting. My driver side windshield of my Tacoma got smashed in right in front of my house! What was more upsetting was all they stole was some change and a flashlight! But the bright side was Ace auto glass. I was already shook and also worried that this was going to take all day and cost me an arm and a leg but to my surprise not only was Ace Auto Glass able to accommodate me that day, and the replacement wasn't as expensive as I expected. It wasn't dirt cheap, but it didn't break the bank. I went to the Waimalu location and the staff was really friendly and accommodating. They had my window in stock! The Waimalu location is conveniently located next to restaurants and the Waimalu shopping center is right across the street so I ended up grabbing some food while I was waiting and it wasn't a long wait at all. They had my window installed lickety-split! Overall Ace Auto Glass made a bad situation a lot better. I hope this doesn't happen again but if it does I know where to go!
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May 2023 by Karina P.
Someone threw a rock off a bridge and hit my windshield while I was driving on the freeway... Ace scheduled me an apt two days later to replace my windshield. I had to pay my deductible but my insurance covered the remaining cost. Service took about 2 hours but my windshield looks great. Thank you Ace!
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April 2023 by Dan Okinishi
Super quick. Make sure to call your auto insurance company ahead of time. USAA covered my windshield repair entirely!
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April 2023 by Carlos Castillo
Got a quote from safellite to fix my window for $350 and Ace Autoglass did it for $150 and got it finished in less than an hr! Definitely recommend for all your window needs.Service: Auto power window repair
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April 2023 by Ramon B.
Super fast service they finished the reinstall of the sunroof in my car in two hours. The gentleman who did the walk around before handing over the keys was super professional and informative. They also installed the original OEM Toyota glass. Thank you for the speedy service.
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February 2023 by Peter Johnson
Ace was quick and professional in repairing my window also very reasonably priced compared to another shop which quoted me twice the price for the same repair.Service: Auto power window repair
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February 2023 by John Reagan
Fast response, excellent service. Thank you for making my Tacoma safe to drive again!!
