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December 2023 by Kelsey Rambali
The customer service here is really good, they’re there for you but also not too pushy. I went in this weekend to shop for candle day, and despite the event everyone was super cheery and helpful, especially Sarah.
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October 2023 by Maritess C.
I love coming in this store. I usually get the soaps or lotions. The hand sanitizers are nice too. You need to shop when there's a sale. I refuse to buy regular priced items here. Just too expensive. The candles were nice size and some smelled really nice. My daughter and her friend kept smelling everything. I had to apologize to the lady inside because my daughter's friend was a little out of control. Lol The store had more associates on the floor and we're very nice. Inside was clean and organized. One employee was putting out more stuff. Cool to see. I will definitely come back when there's a big sale.
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October 2023 by kathy comilang
The fall scents are in! Hard not to find something to purchase. Great gift ideas.
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August 2023 by Irene M.
Gone are the days when it was B&BW filled my luggage more than anything... Always keeping things new and fresh I now keep my obsession at a minimal as every season it's something new weather it's the scent, packaging or my serious problem the hand sanitizer holders...omg! Though lately they haven't really been too exciting for me "thank goodness" but the holidays are approaching and Halloween has me spooked with excitement!! They probably have about six new Halloween holders and yes I picked up three one for my bestie but the fun this place makes your personal space while keeping things fresh. The staff here is so helpful and not only we have stores here practically in every major mall, their app makes savings so easy so you don't have to carry your coupons and with the current which usually have one freebie and with every dollar you spend will accumulate to earn you a reward...and it's good! Download the app it's definitely saves you money and keeps you update on sales and your coupons and here they will help you with any question the staff here is so friendly. The store is just the fraction compared to Ala Moana but seem to have more selection that doesn't get snatched up fast. Thank you!
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August 2023 by Diana W
I called them few times they keep hanging up on me. I only had 1 question.
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August 2023 by Cheryl Wong
The people there are so patient and helpful! Their store usually has a good selection of products.
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July 2023 by Isaac
Same as all of the other store on the mainland.I went in and bought the 3 wick candles that were on sale.Same great spot as all of their other stores.
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June 2023 by Jaimie S.
Pretty disappointed. Came in for a online order pick up. Whoever set it up miss counted 19. I ordered 20. The girl helping me asked the girl next to her "can I just get another bottle?" I WOULD THINK SO RIGHT!! I did pay for 20 and there is only 19 there. HELLO! The girl told her, "you need to go get the OLD SOAP in the box down there." And the girl left and grabbed the old soap and gave those to me. I was appalled but had no energy to be arguing. Super disappointed though because now the 25 soaps I bought the day before and the 20 soaps I bought that day are completely different colors. And are not in the same packaging. Still debating if I should call and ask for the new bottles so that it matches. I'm using these soaps for a party. And now I'm very annoyed but don't know if I have the energy to drive BACK and fourth. I'm so upset. I don't even really want to go back to this location anymore. They should have just gone and grabbed that missing soap and let me leave. Horrible head ache on top of being told your getting something old and then going home to realize the bottles don't match. NOT COOL. I have 3 kids it's seriously AN ADVENTURE just to go pick up things.
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April 2023 by Angel H.
I love Bath and Body Works. I get everything from body care to candles. I frequent the Ala Moana location, but will stop by this one if I'm in the area. This store seems to have more inventory than the Ala Moana one. The tourists in Waikiki go to Ala Moana and buy everything up. They come out with different scents every season. I have so many bottles of cleansers, lotions and sprays. I also have a lot of their candles and candle holders. I always stock up on candle day. It wasn't that busy and the workers didn't offer me a shopping bag. That's ok, I went and got one myself. I had purchased a glass candle holder and candle this time. The cashier did wrap it up nicely for me. I also got a light up pineapple hand sanitizer holder. It's so cute. Sign up for their app. They're always sending me coupons and you accumulate points for free items of your choice.
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April 2023 by Lenor Mendez
Can't go wrong with this place if you enjoy different scent in your house, etc. Mom picked up a plug in Turtle, foam soaps and my sister & I grabbed our plug in scent replacement.
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February 2023 by Mahea R
I love this store. Friendly workers that are always willing to help and give ideas. They know about the new scents and can assist with sale items in educating you on whats for sale.
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February 2023 by Wes Hiroe
Went to get some car air fresheners (sweet pea),the sales associate told me she has not seen that particular scent come in for almost 2 years even though it wad very popular. So I ended up getting something else.
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January 2023 by L. P.
The friendly sales associate was very helpful in answering my questions about sale items clearly. Although there were a lot of patrons, the line moved rather quickly, especially when another register was opened. I love these Bath & Body Works products and will continue to shop at the Pearlridge store.
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January 2023 by Roman G.
Came her amidst the chaos of the holiday season, lol. Bad idea but it's when all the good sales come out! I specifically wanted the foaming hand soaps for my co-workers for Christmas, the 4 for 25$ definitely helped cut down the costs, I pared them with hand sanitizers and an adorable bow (free). I am thankful Bath and Body works helped me make a people smile every holiday season. This location had such great workers who were happy to help and knowledgeable in their products. I plan to come here for my hand sanitation needs!
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December 2022 by aaron de witt
The service is amazing. Staff an managers are on point.