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November 2025 by Eddie Pascua
They wanted to take off roof rack crossbars with wrong keys for lock without contacting me forcing lock to break ....smh
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May 2025 by Judy Liu
I am very pleased with the results of my car body repair and paint. The team at Central Body and Paint did a great job and every person I came in contact with including those on the phone, in office, the estimator, and the person who brought the car out to me were all very professional, helpful and pleasant. I appreciated the status updates. Also grateful that they washed and detailed my car. I would go back and would recommend to others.
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May 2025 by Callie Puu
They did the estimate for some upcoming work.... they were quick, thorough and very professional. The customer service was great. We are looking forward to having the job done as soon as they get the parts needed from the dealership.
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February 2025 by Rock Rakosi
Rory and his crew did a fantastic job bringing my BMW Z4 looking like brand new after an unfortunate incident damaged it beyond recognition. Absolute professionals!
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April 2024 by Dylan Scott
They made my car look brand new after it was vandalized and I mean brand new. The paint looks perfect. they completely cleaned the inside of the vehicle even tho that wasn’t part of the vandalism, sent me texts twice every week, and the customer service was great. :)
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December 2023 by Mike C.
Despite my automobile being in the shop at Central Body And Paint Inc. for 16 months ( the problem was the distribution of parts from Honda) , these guys and gals were terrific!. Two times a week I either got called or texted as to the progress of the repair of my car. So I knew exactly what was happening week from week. Everybody was delightful and most importantly, my car is back to go and even better as it was before. Mahalo and thank you so much Central Body And Paint Inc., Mike Cordeiro
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December 2023 by Michelle L.
Left my car 2016 Acura here for about 3 plus weeks. Picked this place since it's one of Geico's locations listed and also convenient being nearby. Paid my deductible of $500 for service to be done. Had my passenger rear door and side damaged. Totaling of damages and labor came to $4000 plus. After picking up my car, I was not happy. I found more issues upon arrival and inspecting the car at home. The rubber that goes along on top of the roof to the windshield was coming off, literally flipping over. And that part they damaged it towards the windshield. The rear bumper wasn't even intact fully. White paint was left on my tire and on my carpet inside the car. The car was left a mess. Inside was all the dirt and dust from the shop. Cockroaches were found inside. So I complained and was furious so therefore they ordered a new rubber part, brought it again to be repaired. The paint and repairs turned out fine but don't return a vehicle to a customer if it's not complete and you damage it more. They had the interior cleaned professionally on my 2nd visit. Which that 3rd party did a good job. But you'd think this place will protect your leather inside and carpets and cover it. I definitely won't be using this place again. Find a different shop to go to. Plus on the way, the main back road has plenty pot holes full of water, which u can't avoid as you about to enter their shop. I'm sure they'll get a sink hole there soon!
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November 2023 by Larry V. Ikei
Never again, and there will be an investigation.
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November 2023 by Riana Traxler
Be careful for extortion! Customer service and payment issue. My car was done from the body shop from 2022 through insurance. I got the final bill and I was explained why I owed X amount of money, because USAA gave me the money to give to them. I paid what they asked. Almost a whole year later I get a call saying I owe more money, and all I asked for was documentation why I owed that money, (anyone would want to know why money is owed before they pay) but instead of explaining to me how, Jody goes back and forth with me for an hour before getting to the point of how it's shown I owe. And still didn't bother to try and break down everything to show how I owe that exact amount. I have to go on my own and see how part of it makes no sense. She belittled me, called my commanding officer after the fact that we agreed I would come in to go over the documentation on a specific date and threatened to send me to collections before explaining how money was owed. And every time I asked her specific questions she kept changing her story, how was I supposed to believe I owed X amount if she can't keep her stories straight. I still don't understand how I had to pay that much, and will be taking matters into my own hands to make sure this gets corrected. Be careful with who you deal with, if you need help understanding payment that's needed because it doesn't seem right, request for anyone that's not Jody, she will unreasonably extort you, because all she cares about is the money.Service: Body & Trim
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November 2023 by Riana T.
Be careful for extortion! Customer service and payment issue. My car was done from the body shop from 2022 through insurance. I got the final bill and I was explained why I owed X amount of money, because USAA gave me the money to give to them. I paid what they asked. Almost a whole year later I get a call saying I owe more money, and all I asked for was documentation why I owed that money, (anyone would want to know why money is owed before they pay) but instead of explaining to me how, Jody goes back and forth with me for an hour before getting to the point of how it's shown I owe. And still didn't bother to try and break down everything to show how I owe that exact amount. I have to go on my own and see how part of it makes no sense. She belittled me, called my commanding officer after the fact that we agreed I would come in to go over the documentation on a specific date and threatened to send me to collections before explaining how money was owed. And every time I asked her specific questions she kept changing her story, how was I supposed to believe I owed X amount if she can't keep her stories straight. I still don't understand how I had to pay that much, and will be taking matters into my own hands to make sure this gets corrected. Be careful with who you deal with, if you need help understanding payment that's needed because it doesn't seem right, request for anyone that's not Jody, she will unreasonably extort you, because all she cares about is the money.
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September 2023 by Sanad Alhawamdeh
Boooooooring
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September 2023 by Charles L.
I arrived at my appointment one hour earlier and expected to wait until it was my time to be attended. However, instead of waiting for my said time to arrive, they attended me right away, which was very nice. The mechanic was helpful and gave me all the choices I could take in order to fix my car without costing me an arm and a leg. He looked at my damages and recommended me to take my car to this other shop who specializes in these type of damages, but before sending me away he buffed out some of the damages he could fix himself free of charge, as my damage wasn't too bad. I feel bad that I forgot the mechanic's name as he was really helpful and kind to me. Very professional. Definitely would trust my car with them. Mahalo.
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August 2023 by Brandon L
Have brought our vehicles here a few times for minor repairs and paint work. They have never disappointed us with there work our customer service. Very easy to work with and they keep you informed of the status of your vehicle. I will continue to come here in the future for any repairs we might need.
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August 2023 by Mello Van Wyk
Car looks good as new. Excellent work
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July 2023 by Joe I.
I contacted Central Body & Paint to get an estimate for damage to my car. When I arrived for my appointment, technician Shayne came out to assess the damage and determined that most of it could probably be buffed out. He asked if he could take my car into the shop for about 15 minutes and try to buff it out. When he came back, my car looked great. Best of all, it was complimentary! Thanks Shayne, great job & awesome customer service!
