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January 2024 by AMANDA T
Anniversary gift from my boyfriend I wanted to cut my Dead split ends and a Partial highlight. Came in as a walk in Amazing taylor gave me exactly what I wanted. Thanks girl i'm coming back.
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December 2023 by chloe price apologist
the stylist are a 50/50. last time i went there the hair stylist didn't even cut my hair that good at ALL i ended up my hair being hella short. the last last time i went there the stylist ended up making my hair hella good.. so just come here when u have good luck cuz you do not wanna end up having short hair before picture day
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September 2023 by Paul Arceo
If you’re a guy and want to have decent haircut never go here. They mess up my hairline both side and my part that was clearly visible already was ruined. Bring your money somewhere else.Services: Haircut
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July 2023 by Chuu C.
Would not advise going there unless you feel like overcharging yourself for a basic haircut. Asking for your hair to be washed was a given and they do charge for that because it is easier to cut your hair that way. The one time I went last month however, I asked for a haircut on approximately a reference photo. No brand, it was not a celebrity cut either. It was a straight up cut. Got charged extra because it was a "Specific Hairstyle". Upcharging for a hairstyle regardless of whether it us shown in a photo or description will not matter much there unless you straight up ask for a bowl or a buzzcut.
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June 2023 by Natthanan
I am unluckily person that got hair cut like this. This is a final look after got home and checked my finished look with $32.
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June 2023 by Mary Jane P.
Yesterday I went to go cut my hair. Asked to cut off two inches and I wanted layers. Didn't even get layers . And after she cut my hair the women who cut my hair didn't even blow dry my hair after she was done? All she did was blow dry a piece of the front of my hair and was like okay done! In my head I thought to myself really you're not going to blow dry my hair ? Does fantastic Sams not blow dry hair at the end or what?
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May 2023 by Ace N.
I didn't get her name but there's an older skinny Asian lady, hair had some volume and loose curls, that cut my hair yesterday. I'll say the haircut itself came out not too bad although it did feel like she was punching my head with the buzzer. Then when she did my sideburns she froze, then spontaneously decided to shave off my facial hair. She didn't ask. I didn't say to touch any of my facial hair. I died inside. It took a long time for me to achieve what I had. Next time lady don't touch anyone's damn beard unless that was part of the customers plan instead of merging the buzzer into my face the way you probably merge into other cars in traffic without looking or caring what happens.
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May 2023 by Jocellyn R.
Spent $90 on haircuts for two boys and myself, my stylist was trying to get me to flat iron my hair for an additional $35! My toddler boys hair has rat bites and my hair was rushed. The stylist who cut my hair was very inpatient when I was deciding the length of my hair and made loud *sighing noises. DO NOT GO TO THIS SALON!
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May 2023 by Faiyah A
So at this FS, you need to sign in & select your style of cut. I selected “kids haircut” my daughter is 9. It’s about $27. There were other options wit age range from 10& up. We just got about a 5” trim. She asked if we wanted layers, we agreed. After the haircut & ready to pay. I noticed my daughter had short layers & it was barely noticeable.( which was fine because she didn’t want a lot cut off). Fast forward til today when I look at the receipt and it says I was charged for an adult cut with long layers. This is ridiculous!Service: Haircut
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May 2023 by Megan W.
Normally we have no problems with getting haircuts at this location. However,when I took my child in yesterday (5/7) for a kids haircut, it ended atrocious. When we left his hair was combed back and wet so I was unable to see overall what the cut looked like. After getting home and it dried we were able to see just how bad the cut was. Please be diligent in looking over your haircut if you use this place. My poor child doesn't want to go back to school because he is embarrassed by this terrible haircut.
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May 2023 by Shyja V
Alright, so, I’m here for Taylor ?♀️ *flips new hair* And I just wanted to say, ✨w0w ✨ She really flipped my whole look around and I could not be more in love with it. I came in as a walk-in and I asked her if she could just “fix” it showed her some kind of inspo I was looking for and she did more than just nail it. Mind you, my hair was bleached about 3-4 times from pink to ginger (voluntarily) from November previously from another salon and has not been touched since then. Just left with this brassy bunch I didn’t bother with much until this visit. I was just getting tired of looking at it and I had a picture day thing to do the next day last minute so I was really gambling anything ? First time customer. Hair wasn’t washed for about a day, the day I went would’ve been the second. I arrived at around 3:30 ish, check in time not even 5 minutes and she took me in and started a consultation. This was a Wednesday and it wasn’t too busy. Put my hair right to work and took care of my hair. She also styled it at the need too ?♀️ Took about 3 hours or so but I expected to be there long. My hair is about mid-length. It was the end of the work day for me and being in her presence while she worked on me made me feel relaxed, to the point where I thought I fell asleep. I liked that she cracked her jokes with me to break the silence every now and then too. Personally, it was like being at my favorite cousin’s house in the best way possible ? Not the whole customer service getup which I think can sometimes be a bit much, especially at the end of what felt like a really long work day. So letting her work on my hair really let me unwind. I’ll definitely be seeing her again, found my new stylist. Thank you so much again Taylor ☺️? I’ll see you next time!
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April 2023 by Rose R.
I just go see Lilis!! She's awesome. I recommend her to anybody. She's really that good!
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January 2023 by Patricia K.
Usually the people here cut my hair perfectly. Today it was a disaster. It is "rat bite" and I look like a mushroom head. I asked that she cut about 1" off the top and use the #3 to taper the back and sides, not give me a mushroom head hair cut. Barely took anything off the top and obviously doesn't know how to taper. No wonder she just left my hair soaking wet (to cover up her f*** up). I even gave a $10 tip (my usual) and I got royally ripped off. No wonder people kept looking at me/my hair, it's the WORST hair cut ever!!!! Now I'll have to go find someone to fix the hair cut that cost me $28. I'll be looking for another place to cut my hair.I went to Mililani Barbershop by FHB and had them fix the f*** up from FS. Guy said that whoever cut my hair (Vivian?) didn't know how to "blend" and that's why my hair looked like a mushroom. He had to cut more off the top and fix the "blending" problem. It only cost me $18 ($10 cheaper) and it came out just the way I wanted it. Will be going there from now on and I'm never going to FS again!!
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October 2022 by Give Aloha
Came here for deep conditioning treatment. The japanese lady with puple hair was very rough to my hair she pulled my hair very hard while she shampooing my hair. I noticed that she is very gentle with other but not me. POOR CUSTOMER SERVICE! look like they judge you the way you dress.. if your not wearing a nice clothes they will think you won’t give them tip.Service: Hair hydration treatments
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October 2022 by Ashley R.
I am incredibly disappointed with the service i received and lack of support from management after a terrible experience. I originally went in and asked for a gray balayage. After showing the stylist pictures of what I had in mind, she immediately let me know that it would cost over $400. She started off by telling me it'd be closer to $300, and when asked again for a closer estimate, she told me it would be over $400. She suggested doing highlights instead, saying I could always come back to do balayage another time. Against my better judgment, I took her suggestion. When my highlights were done, I was completely disappointed with the end result-- some of the highlights were still blonde instead of the gray I asked for. I paid $200 for the service, and left. After a few minutes of letting my disappointment set in, I went back to ask if they could strip the color from my hair. The highlights were not even the color I wanted. I sat with the same stylist, who then suggested that the toning product should've sat in my hair longer to achieve the gray I had originally asked for. Not wanting to have the same disappointment, I again just asked for my natural color back. She brought out samples of natural hair colors, telling me she has to dye my hair back to a natural color. While I was very firm on just wanting my natural dark brown hair back, she strongly recommended dying my hair black to ensure all of the highlights would be gone. I was told she was only going to dye the layers that were highlighted, but all of my hair has been dyed black. When this was done, I asked for a refund on the highlights. I originally paid $200 for the services. I was told I could get a $60 refund for the toning, but would have to pay for full color. I did not agree that I should pay for full color, considering I only got full color to cover up the highlights that were not even the color I asked for! The lady working at the front desk had originally called their boss, Yong, to discuss the refund process. After going back and forth, I was given the phone to explain my end to Yong. I again explained that I should not be paying for any sort of color considering I was not given the color I asked for on 2 separate occasions-- during my original visit and when I asked them to fix the highlights. After passing the phone back and forth between the stylist, front desk, and Yong, I was told I could get another $60 refunded... except the full color cost $85. Why was I not refunded the whole $85? I will never go back to this Fantastic Sams, and I strongly urge anyone going to get their hair colored to turn the other way!
