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April 2024 by Bob G.
Awesome store, usually have a very good selection, especially the golf clubs. My dream is that one day they will put the golf clubs in a barrel or something to make it easier to sort through. Currently they pile them on top of one another on a shelf and it's very difficult to sort through.
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March 2024 by Irene M.
Reuse...recycle...reality As we all go through phases so does some of our items and as much as I don't want to part with any of them it does make room for a much more calmer space. Here at Goodwill I know it will go to good and though I'm not fully aware of the exact process but it will go to a good home versus the trash. The power to reuse item does help support the community in so many ways places like these are resources for some that I've known in the past. It's amazing the amount of items I do find here not just clothing, bags, sporting goods and CD's but a walker for someone in need or a chair just to sit on you never how the level of appreciation a single item can bring and I appreciate the care it shows here. Thank you!
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February 2024 by Shinichi Swedberg
The store is nice! Clean, well organized and lots of good stuff!!
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January 2024 by Maxine P.
So far this is the best Goodwill I've gone to on Oahu. I support buying used when you can, yes I am looking for a deal, however there are many items going into land fields that are perfectly useable. We have purchased part of our wall art from Goodwill. Prints matted and framed. We have even discovered a number of the pieces were worth a great deal more than what we paid. 2 at $16 listed on line at 2 for $300. We have purchased anything from walker, puzzles, houseware, clothing, decorations, blow dryer, etc. When we have specific needs we will travel the extra miles to this location. The parking can be alittle limited and tight.
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January 2023 by Candice P.
OPEN HOURS: 10am - 6pm Monday - SundayDONATION HOURS: 9am-5pm DailyGoodwill has multiple locations on Oahu but this review is for their Pearl City facility. I've been going to this Goodwill for many years to shop and to donate my items. I enjoy thrifting and bargain shopping so I drop a visit when ever I can. They're located between Best Buy and Cutter Ford in Pearl City and easy to find. You can see the store front from the main road. Parking can be tight but there's usually plenty of stalls available. They share the parking lot with the customers of other stores in the same area so it can get crowded. Entrance to the store is the door on the right and the garage doors on the left is where you go to donate items. Once you enter, there's a table with hand sanitizer, restrooms to the immediate left and snack machines to the immediate right. Your cash registers and customer service counter lines the left wall and there's plenty of organized clothes racks everywhere. Women's clothing are directly in the front and go all the way to the back wall. Children and men's clothing are to the right side of the building. Accessories, purses, belts, shoes and dressing rooms are on the right side farther in the store. Dressing rooms are finally open for use but were closed for a while due to covid. On the left in the back corner, you'll find housewares, furniture, kitchen and office items, decorations, toys, travel luggage and more. Prices range depending on the type of item it is. They don't put actual prices on the clothing tags anymore and posts signs everywhere that show you prices of each type. For example in the women's section, lingerie/sleep wear costs $4.99 each, pants are $6.99 a pair, dresses and outerwear are $9.99 each and so on. You'll find housewares, furniture, supplies, etc. with price tags on them and range between $1.99 - $50+. Also, pay attention to the announcements made on the speakers for other discounts or upcoming events. Discounts are dependent on what color is chosen for that day and posted on the signs above the clothing racks. You can gain between 20-50% off each item with that discount color. Every Monday is $1.99 sales for certain tag colors that rotate each week. In the past, they've offered 20% off your whole bill for seniors on Tuesdays, Military on Wednesdays and Students on Sundays but I'm not sure if that's still valid at this location. I didn't see any signs advertising these discounts anymore but other locations still do have these discounts. Ask an associate to confirm. If you become a program member, you can earn points with every purchase that can count as discounts for future purchases so take advantage of that if you're a regular shopper. My overall rating for this store is ok. I love the variety they carry and I can always find office clothes for work in great condition or cool decorations for my desk and for the holidays. The prices are alright but some items can be priced over their original value which sucks but that's business I guess. The organization of the store is great and everything is easy to find. Some of the houseware item shelves are a bit messy though and could use regular clean ups. Majority of the items they put out on the shelves are in good condition. There are a few items I've found that were brand new with original tag still attached too. The cleanliness isn't the greatest but it's a thrift store and people drop off old and dusty items all the time so if you have bad allergies, I wouldn't come here because I do feel like I have to shower after shopping. I always douse my hands in hand sanitizer when I'm done and wash clothing items I buy immediately when I get home. The dressing rooms could use a good sweep since I've found hair balls, dust bunnies and clothing that have been tried on but not put away still in the stalls. Store associates are helpful when needed but I've experienced a few with a bit of attitude and the warehouse itself is warm inside. I
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December 2022 by Kyra I.
lots of items here! it can get disorganized, but it's a great place to thrift if you have the time and energy. there are fitting rooms which is niceclothing has flat-rate prices depending on the category. i remember womens tops and pants are $6.99 eachi just wish the workers would put the size tags somewhere else, like through the clothing labels. or anywhere else not piercing through the actual fabric of the clothing item. there are so many clothes i would have bought if the size tags didnt end up creating a hole in the fabric. customer service is meh.edit: kanani is awesome! another worker avoided cashing out people who were waiting for a while even though she was nearby, but kanani saw from afar and went to help them.
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December 2022 by Nadine C.
Thrift Shopping in Aiea, O'ahu, Hawaii...One person's trash is another person's treasure!Since I was on this side of the island, I decided to take a look at the Goodwill store. Located at the front left of the Harbor Center entrance, Goodwill is visible from Kamehameha Highway.This is one of the larger Goodwill stores. It's a warehouse type of environment with high ceilings and fluorescent lighting. The 50% items are indicated by a specific color. The color changes every Monday. Also, there are $1.99 items (last chance) and the tag color is different from the 50% items.I've been lucky and have found designer dresses for $10 and even $5. This time, I found a Christmas dove to place on the wreath at my mom's house. Note: Mom was looking for red birds at Ben Franklin, but wasn't able to find any. I thought that this might be a good substitute.Anyway, you can join the Rewards Program with your phone number and get more discounts with each purchase! It's for a good cause!Reuse, recycle, and reduce!
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October 2022 by Sara H.
We donated over $1000 worth of stuff, most of it brand new, and could barely get any acknowledgment, any assistance or even a thank you! Unbelievable. I still have an entire house full of stuff to donate and they won't get one more thing from me. Disgusting.
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August 2022 by Maritess C.
I came here with hubby before picking up our daughter from school. Parking was limited and luckily we found a spot close. As I entered, I didn't like the fact that there was no air conditioning. I literally almost passed out from sweating without my hydro flask. I always bring it to work because I do sweat and get dehydrated but they do turn on the ac much later as the morning gets warm. This is unacceptable. I can't survive in that much heat and humidity.Second issue was the quality of clothing. I typically don't shop for clothing at a second hand store just because I noticed oil stains and holes in some of the clothing. Hubby scored some clothing for our daughter mostly jeans and a sweatshirt. I still rather buy a few clothing items at Savers. I don't typically hit up second hand stores but when I do, I consider the quality of the clothes and if there's ac and people do end up passing out of extreme heat and if one is not hydrated, the body can go into dehydration mode. Anyway, I literally wanted to leave the store. Nothing interested me.
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June 2022 by Cyndy K.
Cyndy's Bottom Line: Conveniently located in the parking lot of the Don Quijote store. *Easy access drop off location *Convenient daily hours: 9-5pm *Ample parking *Fast and efficient
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May 2022 by Richel B.
I love it!! Definitely going back here again. There was a lot of clothes with some tags attached. There were many brands and everything was under $7. I was even amazed that I could find plus size clothes.
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April 2022 by Steven U.
My family loves supporting charities like Goodwill. Good people doing good things. We recently visited the location in Pearl Ridge, and it was a great experience. It's a fairly large store, that is well lit and clean. Each section of the store is well marked and organized. When we went, they had lots of women's items...a really great selection of clothes and shoes. They didn't have a large selection of men's shoes, but I know that depends on what they get in. The highlight of our visit was meeting employee Kanani. She was so wonderful! Kanani was checking us out, when we told her it was our first visit. That's all it took for her to take us under her wing and show us the highlights of the store. She showed us where to look for daily specials. She showed us what to look for on each item's tag. She signed us up for the 'members club'. Our experience was great because of her and we will return because of her!
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March 2022 by Myra G.
I love thrifting! I found my fav chicken soup book and a joke book for grandparents here. I also picked up a pair of 90s lookin pants!
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February 2022 by Justine T.
Overcharged and my entire receipt was incorrect. Pricing is confusing. They are aiming towards a one price for all kids clothes etc. But items that have a price? I was charged $3.99 each for boys underwear! Didn't notice until I got all the way home. I was visiting from San Diego. Underwear is cheaper at the reg store Also I put in my phone number and I had made a big purchase and no points earned. Some items were Not rang up correctly all the prices were off and different depts So thrift shopping and over charges $6.00 ... def not a deal. All the items that had a price were not scanned or put in correctly. I'm confused All Goodwills in Hawaii are getting very greedy with pricing for non quality used items Racks stuffed and with clothes that need to be donated to those in need. Not worth. Found many mens shirts in the boys shirts and it's obvious Also woman's shirts in the girls clothing. Somethings going on
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January 2022 by Jeffrey J.
You need to fix your times of operation to show you discriminate do to age and can't come in until 10am. There's no reason to be sorry, stop wasting people's time and fix it. Horrible customer service and age discrimination. In a time when every customers is needed to keep a business operating and money flowing, you never turn away a paying customer. How Stupid.
