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June 2025 by Garrett Myler
I was on the island for work and figured I'd stop to see if I could find souvenirs for my large family on a budget. I found some great shirts for my wife and boys and a lovely hat and cloth zipper wallet thing for the girls. I even found a great shirt from a local surf shop for me. After I left I noticed one of the shirts had a small hole and the print screen was peeling off but that is just as much my fault for not being more careful and noticing before I purchased.
Oh, and the cashier was friendly and was sure to catch that one of the shirts was marked as half off. Goodwill is always hit and miss but I was able to find what I was looking for.
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March 2025 by Suz Ide
3/13/25. I had such a great experience at Goodwill Aiea, especially with Ms. Carol, the Manager. Today the store was extra full of treasures. There was an incredible mid-century modern lamp that really caught my eye and, of course, just as I was walking towards it, another shopper was already reaching for it. Today was their turn to be super lucky.
This appreciative review is really about Ms. Carol, the Manager. I was needing something very particular and decided to ask her opinion on it and she gave me the exact information I needed and did it in such a professional and kind manner. I really appreciate the time she took to do some initial research, some calling around and it all demonstrates her caring nature.
Ms. Carol did not have to help me to the extent that she did, and, on such a busy day, but the fact that she went above and beyond her role really means alot to me and really helped me. I will definitely continue to give my donations to Goodwill Aiea. Thank you very much, Ms. Carol.
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March 2025 by V F
Fast, friendly, and professional service at the drive up donation drop-off.
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December 2024 by Veronica Cuestas
First time EVER shopping in the dark. Turned the lights off before the store closed. Bad business.
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November 2024 by Jack Carello
Great Goodwill Store!❤️😃
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October 2024 by hayley
Came 20 minutes before closing which is 6pm and the lady told us they are closed. We said they don’t close for 20 minutes and she let us in and said we had to be out in 10 minutes, which would’ve been 550pm. Which is weird because again, their closing is 6pm.
The ladies were super rude to us and we had asked to use the bathroom about 12 minutes before closing and the lady said no because they’re again, “closed”, which led to another employee telling her to “Just let them use it
I wouldn’t come here again
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October 2024 by Nicolle Velez
Waited in line for about 15 minutes for them to say their system is down and they only accept cash. Disrespectful of people’s time. Store is hot - no ac. Trying on clothing is miserable. Very overpriced, as well. $15 for a Halloween wreath that is obviously cheaply made. Parking is also pretty terrible. Gave this place 2 chances. Not coming here again.
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April 2024 by Bob G.
Awesome store, usually have a very good selection, especially the golf clubs. My dream is that one day they will put the golf clubs in a barrel or something to make it easier to sort through. Currently they pile them on top of one another on a shelf and it's very difficult to sort through.
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April 2024 by Mandy Farrington
Went in today to look for some bedding found a blanket tagged 599 could not find the price tag on it when I reached the counter the lady at the counter said will give it to you for 1299, which was the same price as the other blanket that was in my hand left went out back, came back and gave me another price Very unprofessional . Will not be returning to this for profit business. Do not support this place. Donate to salvation Army.
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April 2024 by April Olsen
Parking is very limited, so I was waiting for a car to pull out that was leaving. One of the Goodwill employees came up to my window, full of aggresion, yelling at me to keep moving. I realize there were cars behind me, but they had plenty room to go around. I was trying to shop there, but I guess they aren't wanting more customers. She was not going to let me park, so I followed directions and left. Very bizzarre.
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April 2024 by Mabet Hill
I thought from the reviews that this place would have a big selection, but they don’t at all. The bag section is super super tiny, there’s only a handful of women’s belts, the shoes are also limited (mainly overstock from target)
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March 2024 by Irene M.
Reuse...recycle...reality As we all go through phases so does some of our items and as much as I don't want to part with any of them it does make room for a much more calmer space. Here at Goodwill I know it will go to good and though I'm not fully aware of the exact process but it will go to a good home versus the trash. The power to reuse item does help support the community in so many ways places like these are resources for some that I've known in the past. It's amazing the amount of items I do find here not just clothing, bags, sporting goods and CD's but a walker for someone in need or a chair just to sit on you never how the level of appreciation a single item can bring and I appreciate the care it shows here. Thank you!
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February 2024 by brandon dengler
One of the best goodwills I've been to! It's HUGE and well organized! And best of all, great items at really low prices. parking is a bit challenging though.
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February 2024 by Brayden Sabado
The customer service was a little rude and items are overpriced would not really recomend ?
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January 2024 by Maxine P.
So far this is the best Goodwill I've gone to on Oahu. I support buying used when you can, yes I am looking for a deal, however there are many items going into land fields that are perfectly useable. We have purchased part of our wall art from Goodwill. Prints matted and framed. We have even discovered a number of the pieces were worth a great deal more than what we paid. 2 at $16 listed on line at 2 for $300. We have purchased anything from walker, puzzles, houseware, clothing, decorations, blow dryer, etc. When we have specific needs we will travel the extra miles to this location. The parking can be alittle limited and tight.
