Hawaii Energy Connection offers exceptional service in solar panel and battery installation. Many customers have praised the company's team for their professionalism, courtesy, and quick response times. Shane, a key technician, is frequently highlighted for his outstanding customer service, ability to explain complex issues in simple terms, and promptness in addressing concerns. The sales staff, particularly Ed and Eddie, are noted for their knowledge and attentiveness to customer needs, ensuring a smooth experience from initial discussions to installation. Clients have reported a seamless process with minimal glitches, which were swiftly resolved by the efficient installation crews. The company handles all necessary paperwork, making the experience hassle-free for customers. Additionally, Hawaii Energy Connection provides solid warranty protection and clear communication throughout the project, leaving customers feeling well-informed and satisfied with their solar systems. Overall, Hawaii Energy Connection is highly recommended for its reliable service, knowledgeable staff, and commitment to customer satisfaction, making it a trusted choice for solar energy solutions.
Whole experience was great. From the initial discussion with the sales rep and figuring out my system, getting help from the office staff, dealing with the installation crew and commissioning of the system, everyone was courteous. Had a minor glitch with the installation but it was resolved quickly.
November 2025
Shane did a fantastic job servicing my Generac battery
November 2025
Shane always responds quickly if we have an issue with our system and always does a very professional job identifying and fixing the problem.