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March 2024 by Jhun Labuguen
fast service
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February 2024 by Wallyn C.
I have been coming to them for decades. They have never failed my expectations of customer service, quality of work, and timeliness! Convenient location behind Best Buy in Aiea no matter where you're coming from, in my opinion. The work done is superb and love the Aloha they share with you!
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December 2023 by James L.
I could tell from our first interaction w/ the office staff that they would be earning our business and loyalty! Friendly team, great work on Jeep Wrangler repair. They went above and beyond to get the other guy's insurance to agree to the estimate, send the payment, etc. They also have a smooth relationship w/ the local enterprise to coordinate pickup and drop off. Will definitely refer all my friends to PFB for future body work!
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December 2023 by Megan P.
Experiencing a car accident is never fun, but Pearl Ridge Fender and Body turned a stressful situation into a seamless, top-notch experience! My car needed a whole front fender replacement, and from the moment I reached out, their staff was incredibly responsive. They not only replied promptly but also went above and beyond to accommodate my needs and get my car back on the road swiftly. What truly sets Pearl Ridge Fender and Body apart is their outstanding communication throughout the entire repair process. They kept me in the loop, detailing each step of the repairs and providing updates on the progress. This transparency made me feel confident and reassured that my car was in capable hands. The staff's dedication to exceptional service was evident in every interaction. They were not only professional but also genuinely caring, ensuring that I felt informed and comfortable with the repair process. This level of customer service is truly rare and noteworthy. Without a doubt, I highly recommend Pearl Ridge Fender and Body for anyone in need of auto body repairs. Their efficiency, communication, and overall commitment to customer satisfaction make them a standout choice. Kudos to the team for turning a challenging situation into a positive experience!
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November 2023 by Windell N.
great experience with Pearlridge Fended and Body after my accident. They staff was very friendly and the quality of was excellent!
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September 2023 by Teri U.
Thank you Pearlridge Fender and Body for taking such great care of my car! It's wonderful to be driving it again in such pristine condition. Chanel, it was a pleasure working with you! Your kindness and excellent communication put me at ease! Ronald, you're a joy to work with! Yes, I've been back three times in 15 years and will not go anywhere else! Aloha to your entire team!!!
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September 2023 by thekaikoa 01
Came in to do a quote today. I was greeted quickly. Job was done fast. Was quick in and out. These guys had great service.
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August 2023 by MK K.
Highly recommend this place. I was very iffy about choosing a body shop for my car after my car got banged but Pearlridge Fender delivered. The mechanics are really helpful & friendly.
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July 2023 by Rachelle P.
Pearlridge Fender was on my long list of body shops after my accident and although I didn't end up using them, as it would've been too long of a wait, they were so pleasant to deal with.
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July 2023 by Lance L.
No complaints, high quality service. My car looked like new after repairs. Service did take a little longer due to back ordered parts, but Pearlridge Fender and Body was very communicative of the status of my vehicle throughout the repairs. Staff was friendly and very helpful to get the repairs completed. Pearlridge Fender and Body did a great job of working with my insurance company, GEICO, to work out payment for the repairs.
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February 2023 by Ashley Nii
Everyone is so kind and helpful. The owner himself is there working with the rest of his crew, making sure you are taken care of. Got my trunk door and bumper taken care of here after an accident. Everything went so smooth and stress free, they even helped me with my kids booster seat making sure it wouldnt get wet in the rain while I waited for the rental shuttle. Such great service, my suv looks like new, mahalo!
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February 2023 by Alex Young
Prompt, kind and professional experience. Just the kind of trust building you'd like at a garage.
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January 2023 by Dean Y.
I went to get an estimate to remove scratches from my car as a result of valet parking at a local Waikiki hotel. One of the employees referred me to Ron ( I believe he is the owner of the shop) who was very gracious to stop what he was doing (I did not have an appointment) and quickly attended to the scratches by buffing them out. When I asked him how much his effort would cost, he just gave me a fist bump. Talk about great customer service and aloha! We had used his services previously for a major fix with our other car and that also was a great experience with the car looking like new! This is the best auto body shop that I have ever been to and would refer anyone who asks for suggested body shops. This shop should receive 10 stars!!
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September 2022 by Carol K.
My car got damaged on 9/12 and I called them for assistance and the earliest they could accommodate me was Oct 4! And that is only for an Estimate. After estimate you have to bring your car home and they will call you when they can fix your car and bring it back to them again. I called central auto and got an appointment for 9/20 which is way better than 10/4!
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August 2022 by Lena Omura
Our experience with Pearlridge Fender & Body was amazing! The ladies up front are friendly, professional, caring, and courteous, and their repair work is impeccable. We brought our vehicle there twice for repairs and the finished job looked brand new. What a wonderful experience from start to finish!Service: Body & Trim
