-
March 2024 by Bryant Torres
It just so happen that I noticed the sole had ripped off from one of my boots. I was just given a boot voucher for RedWing the day prior. I went to my local store with a particular shoe in mind. Although they didn’t have the particular color I was looking for initially, they did have another color I was happy with. Within a matter of 5-10 minutes I was in and out with the correct size.
-
March 2024 by Tina Sprague
Service was quick, professional and with lots of expertise. The store was packed on a Friday morning. I bought my very first pair of safety shoes, which I never thought I would do. Young guy with glasses was top notched. No name.
-
January 2024 by Solomon Apodaca
The associate was very helpful and quick with finding the boots I wanted. Patient with me choosing between 2 boots. Also answered a question I had besides the boots I was buying
-
December 2023 by Eddie Sanchez
Very good
-
November 2023 by Chris Chung
Sales rep was very helpful, was able to purchase work boots in a timely manner. Your computerized foot measuring system worked well and got me the right fit.
-
October 2023 by Kelleen C. Hara
Sales associate did not assist in suggesting alternatives. He was pleasant and accomodating but did not try to do any extra or upsell. It was busy when we came in.
-
October 2023 by Wayne Kurashige
They didn’t have my size at the Nimitz store but they called the Waimalu store and held it there for me to buy on my way home.
-
July 2023 by Harold Shimura
The Sales Person That Sold Me My Pair of Safety Shoes was very Helpful and Patience, she help check out my size and impact on my soles of the bottom of my feet. Did a process of elimination to get the right Shoes. Thank You ?? Got It! ?
-
July 2023 by Angel Flores
Thanks for the foot tests that were done. Honestly can't say whether the results were emailed or provided to me. Not explained. also, not sure if results were used to provide best shoe for me.
-
July 2023 by James E.
I've been buying red wing boots for years and I rarely need replacement shoelaces but when I do the Red Wing Aiea gives me a set for free. Unfortunately I was charged for them today and I wasn't explained why until after the fact. The customer service continually has gone down at this location. The decision to charge me for shoelaces rather than taking care of a loyal customer because I didn't have my boots with me to prove that I've been a customer. I could tell from his body language from the start that this gentleman wasn't in the helping mood. Small action matter.
-
July 2023 by Kalana A.
The sistah that was helping me , her name is Aina I think . She's knows her stuff. And her service was top tier . She should be rewarded . If you work industrial areas or construction areas , this is the place to get the best shoes ! Mahaloz!
-
June 2023 by Mark E.
Customer service is awful. Unhelpful trying to get any information from the associate and all answers and comments were in a condescending tone. There is a huge difference in service between the Nimitz location and them. I recommend another location.
-
June 2023 by Neil Young
The best safety shoes for work
-
June 2023 by Ed Aiu
I got a car to pick up my shoes that were on order. I got to the store and checked in and they greeted me with an open smile. They checked me in and brought out the two shoes to Tryon for fitting. I put on the fresh shoe after receiving socks, and one side was a little tight so I tried on the second pair which was a half size bigger and it was a perfect fit. The cashier went the extra mile to call the other store to get verification on our account as our company changed to a digital code to purchase our shoes. They got that code from the other store in town and I received my shoes and went on my very way. Such a pleasant experience. Keep up the good work! Very easy to work with. A very satisfied customer.!!!
-
June 2023 by STEPHEN DONOVAN
Very impressed with how my foot was measured and staff were very helpful and friendly
