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February 2024 by Stelly Grey
Found what we were looking for and Staff was friendly and kind. Got to talk stories a little bit.
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February 2024 by Summer braids
Yesterday, my friend and I had a very disrespectful and unprofessional experience while shopping. As we discussed snacks in the check-out line, a lady loudly yelled at us with an attitude. When I inquired about her behavior, she claimed to have called us. I mentioned my two years of working experience at Ross, where I never witnessed such treatment of customers. Her disrespectful response and refusal to let me speak to the manager, stating she was the is store manager named Heather, left us disappointed. Ross should improve its customer service, and no one deserves to be treated this way.
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January 2024 by Summer M.
Yesterday, my friend and I had a very disrespectful and unprofessional experience while shopping. As we discussed snacks in the check-out line, a lady loudly yelled at us with an attitude. When I inquired about her behavior, she claimed to have called us. I mentioned my three years of experience at Ross, where I never witnessed such treatment of customers. Her disrespectful response and refusal to let me speak to the manager, stating she was the master manager named Heather, left us disappointed. Ross should improve its customer service, and no one deserves to be treated this way.
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November 2023 by Truckngirl
This store has improved their amount of merchandise. The workers are fine. It wasn't too long of a wait to check out. Great prices as always.11/25/23 Crowded as heck but the line flew because they had all hands on deck. Lots of new merch.
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November 2023 by Reny Lagasca
The area seems quite chaotic and there is an abundance of people. The clothes rack is placed at a height that blocks the view of passersby and the worker appears to be displeased. Their smiles are rarely seen.
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November 2023 by Felice
If the elevator is the only way to get in your business it should be clearly marked when it's down
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October 2023 by Tom Rusher
Heaps of good bargains you have to hunt through to find yourself something. Large stores and most Ross have Restrooms!
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September 2023 by Virginia Donato
We went in for a certain item and we were confident we found it; first store we went through only had one, but the second store had several more which completed our shopping experience.
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August 2023 by Shawn Christensen
Cheap beach clothes and hiking clothes. I take most of the mainlanders that fail to pack appropriately here when they visit me. The staff seem very worried about theft and the line to check out can get atrocious.
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July 2023 by James Somera
Service was good but their marinara sauce was a bit watery and not that good. Their meat sauce though was up to par and salad was just flavorful
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July 2023 by Ramy Leckenby-Kupukaa
Clean friendly storeLots of room. Ladies an children clothes many variety of toys . If your looking for men's wear they do not offer much.Not knowing the area at Pearl Ridge it was hard to find store. Parking is unreal. Plan on walking 1 or 2 blocks. Not a happy camper.
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July 2023 by Alexus brown
If I could put one star I would because today I was at ross this location today around 1230 buying a few things and when I went to check out the manager Heather at the register she called next and when I walk up to the Pay for my items she looked at me and then walk off to do other things then check me out. I stood there looking stupid for a good minute until another girl on a different register asked me if I needed help I explained what happened and she said "oh okay I'll help you". This is discrimination because my yes my mom used to work there until up to a few months ago and them she left but like I'm a customer and I shouldn't be treated like that.
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June 2023 by don b
Lots of good deals..just have to be there one that one thing comes in. Overall good bargain shopping place.
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June 2023 by Wes Hiroe
It would be really great if the cashiers would stop talking to each other so the line go down faster.
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May 2023 by Tony Pangan
Many things to look at,and buy good selection.