Step Ahead is a highly praised business that specializes in providing exceptional customer service and quality footwear solutions. The store is described as a "one-stop shop" for individuals with foot problems or those seeking to improve their walking abilities. The reviews highlight the knowledgeable and attentive staff, particularly Patty, who is praised for her expertise in understanding customers' needs and making personalized recommendations. Customers appreciate Patty's thorough assessments, including taking foot measurements and providing custom orthotics when necessary. The store is known for its wide selection of comfortable and supportive footwear, including popular brands like Oofos. Customers have found the store's products to be helpful in addressing issues such as plantar fasciitis and providing relief for those with active lifestyles. Despite the store's higher prices, many customers feel that the quality of the products and the level of service they receive make it a worthwhile investment. The reviews highlight the store's willingness to go above and beyond, such as opening the store outside of regular hours to accommodate customers' needs. Overall, Step Ahead is praised for its exceptional customer service, knowledgeable staff, and high-quality products, making it a go-to destination for those seeking solutions for their foot-related concerns.
The best customer service and they knew what I needed Jus by what I told them. This store is the one stop shop if you have foot problems or just need to get your walking back up to par.
September 2023
Patty was amazing. She's a sweetheart. Although I was very needy and very picky, she delivered! Great service great person. Thank you Patty! I love my ohhh lala slippers& track 2 camel!!
May 2022
I love the service at this store. I've made quite a few purchases from here over the years. Always quality service everytime, no matter who's working in the store.
