The Face Shop is a clean, well-kept store with a good variety of options. The staff is hands down the friendliest, most accommodating, knowledgeable, and the sweetest. They are helpful and discreet, offering honest and in-depth explanations about products. Associates recommend items for specific concerns and let customers test textures. The shopping experience is much better at this location, which is less congested, making it easy to pick up essentials. Many customers always return for their favorites, noting that products are reasonably priced and effective, leaving skin feeling and looking loved. The free samples are also appreciated for trying new items. This location deserves high praise for its exceptional service and pleasant environment.
great customer service...Suzie from the Waimalu shop is very helpful! I love the skin care!
March 2023
Customer service here is superb and personalized! I highly recommend this location! A+
December 2022
This location deserves 10 STARS!!! The employees are knowledgeable, helpful, and the sweetest! I always return for my essentials. The free samples allow me to try new products.
