The Face Shop is a clean, well-kept store with a good variety of options. The staff is hands down the friendliest, most accommodating, knowledgeable, and the sweetest. They are helpful and discreet, offering honest and in-depth explanations about products. Associates recommend items for specific concerns and let customers test textures. The shopping experience is much better at this location, which is less congested, making it easy to pick up essentials. Many customers always return for their favorites, noting that products are reasonably priced and effective, leaving skin feeling and looking loved. The free samples are also appreciated for trying new items. This location deserves high praise for its exceptional service and pleasant environment.
All the sales girls are super nice and helpful!! They are knowledgeable about all the products they sell and give good recs. The store is clean and neat.
November 2023
great customer service...Suzie from the Waimalu shop is very helpful! I love the skin care!
March 2023
Customer service here is superb and personalized! I highly recommend this location! A+
