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November 2023 by 符沁珠
He didn't even look at the car, so he charged $170 for the inspection, and then said he wanted to replace it with a new refrigeration unit. I felt like this was a shady shop.
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October 2023 by A J
Hi tech is a rip off. 2 days ago they charged me over $ 600.00 dollars to replace the power steering pump only. Then 2 days later when I took it back because it was not running right. They charge me $864.00 for a simple tune up. They also marked the price up for Napa parts. Kauai don't do business with these people
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August 2023 by Ani T.
If you go here, the one running safety checks is foul-mouthed, likes to make fun of customers and make all his co-workers laugh at your expense. You will get your safety check but be ready for this.
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July 2023 by InCeatiable S.
gave me one item to fix for saftey check, brought it back to have them list more items that they didnt list originally and that werent even on the check list the first time around or out kther two vehicles. They will fail you to get you to give them more money for random things and then fail you again. scam and abusing the system. we have 3 vehicles and will not be coming to this mechanic EVER again.
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April 2023 by Elijah Woolley
Great and honest mechanics. They ended up fixing my old school 1986 Toyota pickup. Did an awesome job repairing the transmission seals and it was super quick straight to the point. Would recommend them to anyone as the most reliable mechanics on the island of Kauai.Services: Transmission
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March 2023 by Raniel Diaz
Awesome shop. The guys really know that they're doing and keep things in the yard in terms of price. Most of the dealerships tend to be brutal. Glad Hi Tech is there doing their thing!
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March 2023 by Glendalee Laureta deRuiter (Glee)
Safety check ✔️ was easy b4ut d6e to technology deficiency in the holding of the stick to get. Have to call I n the morning of tomorrow
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September 2021 by Josiah L.
Great service. Good people. made sure I was satisfied with the work done. It was very easy to drop off and pick up.
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August 2021 by Garret O.
Probably my new go-2 for safety checks from now on. Wasn't sure if It was because I was there early (9am) but they were really fast and professional and even better none of that by appointment only BS like every other place.
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July 2021 by J Newman
Had a safety check. Always have had good experiences here.
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April 2021 by Alohalani Kaliloa
Customer service was awesomely wonderful so much respect as an individual there's no doubt about we becoming a long term customer GREAT JOB ???
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January 2021 by johnnny adams
Very friendly professional staff, however I spent nearly $1,500 to have my radiator, hoses, water pump, and thermostat replaced I have now had my engine overheat two times had it towed to their establishment they told me nothing was wrong in two days later by radiator overheated again... I now feel like I am stuck in a rabbit hole where they're telling me it's fine but it keeps overheating
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November 2020 by Skye D.
BEWARE!! Brought my truck to these guys 3 times 3 times disappointed first trip they replaced a cv joint on re assembly they put the spring for the locking hub on backwards making it so once locked the hub wouldn't unlock no biggie fixed it myself.. 2nd trip got my steering components replaced I couldn't get the components apart myself had all parts and Napa receipts they couldn't use the parts I had bought no big deal after a few months I noticed weird wear on front tires. (They don't have the equipment to align vehicles) 3rd trip my fuel pump died and on my vehicle you have to drop the tank. They quoted me 600 seemed high for a fuel pump but ok. They ended up breaking the sending unit that holds the fuel pump which I read is very common for do it yourself mechanics. over the phone I was told they ordered the wrong part when checking in after 2 weeks. I asked if they could check out my alignment problem. that's when they broke the news they didn't do that so I asked how they aligned it a few months earlier when they did the steering components and I was told they do the best they can Picking up the truck it cost $850 and was relieved when told I should be happy to hear that they gave me $50 off for no reason and didn't make me pay for the wrong part they had ordered. They also spilled oil in the bed of my truck no charge During the two weeks I was driving a rental car around I got to hear a couple hilarious stories about this shop from others when they asked where my truck was. It sounds common to have had bad experiences with hi tech I'd consider bringing my truck back to this shop just to experience and or hear more good stories when people ask what I was thinking using them.
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November 2020 by Garren M
Solid help for a quick and cheap safety check. No need to wait from 830-1030am. Mahalos braddahs??
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October 2020 by Rauel Malieek Cox
Riding down the road i noticed an horrible noise coming from brake/tires. I was near HI Tech Automotive Repair so i pulled in . They were able to service my vehicle without appointment, two service techs simultaneously diagnosed the problem with my vehicle, thank goodness it was only a rock lodged in my brake pads. They were very courteous and professional. They definitely have my business as long as I am on the island of Kauai
