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February 2024 by David Kikukawa
Terrible people and a terrible company. Illegally towed my car from in front of my house, then wanted me to pay over $500 to get it from them. They only accept cash which is a huge red flag. I refused so they said they were just going to auction it and get more money that way. Then insulted my appearance and laughed at me when I voiced my concern over how they were doing business trying to get me to start a fight with them. Complete scam and I will be getting my lawyer involved.
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February 2024 by mark rivera
Professional.
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February 2024 by Abelardo Samatra Jr.
I got my car back with my amp wires all cut. Guess they thought i wasnt getting it back so soon so they threw my amp back in. Bunch of cronic thieves working there
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February 2024 by Leo Hurtado
Taking a walk this morning and driver turned around off kamehameha hwy at a high rate of speed right next to us we said slow down he stopped and told us to F off and said who do you think you are so I / we do not recommend this company at all ?
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February 2024 by Cory Bunyard
Personally I had a good experience here. Our Kia was stolen and recovered in Kalihi undrivable at the time so it was towed here. The prices are what they are. If you're nice they will be. If you have an attitude they may not be. Consider how many irrate people they deal with daily. The guy even helped us get the car started so we could drive it home. Thank you!
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December 2023 by Mariyana Stewart
Terrible service
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December 2023 by kale hudson
My bumper on my armada was damaged from the tow. But I didn't realize till couple months after when I seen my trailer light dangling. I went under the car to see why. I find my bumper clips broken and tied back on with chicken wire. Along with the clips for trailer harness tied to frame with wire. To top things off. My lose change and some one help them selves to some weed I had stashed.
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November 2023 by Katarina Watkins
Rude. Constantly interrupting then when they asking you to speak up they make a complaint on easing your voice. Love a good scam and taking peoples money, putting themselves on a pedestal and mistreating people to feel better about themselvesService: Car towing
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November 2023 by Julia Goodale
No matter how hard I tried to just be nice to the people who work here they still responded rudely. I get it that they deal all day with people who are manipulative or mad, but I genuinely was trying to be nice and it's a pretty miserable group that works here.
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October 2023 by jason gonzales
0 stars if could. Way too expensive. Customer service very horrible. Girls behind the counter don't give a damn. Wouldn't let me take my brand new tires that I bought a week prior unless I payed the $350 to get it towed off lot. Jus terrible. Place is a jokeService: Car towing
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October 2023 by keybug 33
Went to pick up car and waited forever for them to get it out of the tow lot because no one was here there to do so. They had to call someone in… lies.Also rude rude customer service. Lady at the front desk was awful. Do not use this company if you value your time because you will have to wait.
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October 2023 by Lorelei Metzger
If i could give -100 stars i would. Literally THE WORST. We’ve lived here for a few years and had our fair share of needing to get towed/getting towed, and this was the WORST experience. Nearly wouldn’t give us our car OR let us get any of our belongings in the car which included a birth certificate and SS card. Needed proof of registration but it was in the car….which they wouldn’t let us grab??? WHAT???? How does that make sense???? Front desk ladies were god awful, unprofessional, and flat out rude.Previous reviews are no joke. DO not use them, and if HPD tows you, good freaking luck.
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October 2023 by Tessie N
Would love to give 0 star if possible. Only take cash. Mind you, if you use the ATM at the place, your debit card might be skimmed and your card info might be used for unauthorized purposes. Place smells bad and extremely sketchy. Customer service is on a whole different level, on the garbage side. I hope the place goes out of business. Trash multiplies garbage.
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October 2023 by Happy Ppl
DO NOT USE THIS PLACE horrible !! They damaged my vehicle and acted like nothing.Service: Car towing
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October 2023 by Michelle Sayasane
What ever you do, don’t use this company! I literally had to call the police to get my car back! The women who run the office are completely unprofessional. When you give someone who’s apparently doesn’t have any control anywhere else, a little power and it goes to their head. These women thought they were going to keep my car….WRONG!! So if they give you a hard time about getting your car call HPD for assistance!! Also, when they towed my car they broke something underneath because I almost went off the road driving away from there with it!! And it definitely did not drive like that beforehand. This company is totally unprofessional and I should of pressed charges for assault and threatening me with bodily harm, just because I said it must be nice to have a job where you can sit and vape!! Don’t use this company if you can help it!
