Diagnostic Laboratory Services, Inc. is now located in the Queen's West Physician Office Building. This location is noted for its free parking and convenience. The staff is consistently described as very friendly, professional, and efficient. Patients are promptly greeted upon entering the clean office. A key strength is the compassionate and skilled care provided, especially for those with a fear of needles. Technicians are acknowledged as gentle, gracious, and confident, with some noted for making the blood draw process virtually painless. They take time to ensure patients are okay, offering clear instructions to help them relax. The service is fast, with patients often in and out in less than ten minutes with no lines. The laboratory operates with convenient early morning hours, which is helpful for those with early work schedules. Results turnaround time is reliably fast, often quicker than estimated. The location adheres well to health and safety precautions. While most feedback is highly positive, a minor note is that some patients have a preference for the type of bandage used after the blood draw. Overall, this is considered a favorite and trusted laboratory service by long-term patients.
I have used this lab many times. I rarely have to wait more than 5-10 minutes. The staff are professional and friendly.
December 2025
Another reviewer mentioned they only do drug tests for queens, but this is incorrect. I came in for routine labs. They were super quick and did a great job as well.
November 2025
Justin at Queens West location did an excellent job drawing blood from my difficult veins. Definitely a pro! Highly recommended.
