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March 2024 by Claudia O.
I just tried to print a document at Walgreens ewa beach location and the "manager Kristian" without even reviewing my documents... rudely said that they can't print medical documents and I proceeded to inform him that it was not a medical paper in any form and the document has absolutely nothing to do with anything medical related and he , again, without even looking advised me me "that under HIPAA laws we can't print that document here". Again, without even looking at my document. Same document was printed many times in different Walgreens locations without any problem. Not the kind of behavior that we expect from Walgreens employees. Being that he is a manager I would expect him to help me however, he just quoted laws that do not pertain to the document and refused to help us. Very unprofessional employees. Just to be clear this happened Walgreens ewa beach around 3:10pm, March 13th
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January 2024 by Veronica Uribe
The five stars are for Angel and the other ladies who helped her with my photo gift for my real estate clients! I ordered a same day print gift online. The first time I went in two employees said I needed to cancel my order and choose another ornament. I went in for another 3 days in a row and kept being promised it would be done. Angel is the only one who took the time to figure it out and she was so kind! She deserves a raise! Thank you so much!!
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October 2023 by Dari O.
This review is for the vaccination at the pharmacy only. As I indicated previously I have to go here for my meds. Because I was picked up a medication I decided to have my tetanus shot at the same time. My mistake. I called a day before and was told if I came as a walk in they would definitely see me but the wait might be long if there were people who did have appointments. So I told her I would make an appointment. Unfortunately she said their computer was going through glitches so I would have to go on line myself. Okay, I did sign up for the first opening at 9:30. I arrived a few minutes earlier and found there were three people ahead of me. But I figured they were probably walk ins cause who would allow four appointments for the same time slot. Same computer glitch, they didn't have a record of the form I filled out when I made the appointment on the computer but they did have my appointment. I had to fill out a paper form. Then waited. They took Mr. Brown before me (did he have an appointment?) waited some more. Then they took an individual who had some kind of problems with his medication because he took a lot of time with the clerk who eventually said after talking to the pharmacist they could take him and so he filled out forms (which he said he filled out on the computer) --glitches. I decided to get my medication and so stood in that line. The pharmacist took that guy while I was in line and gave him his shot. After him, it was finally my turn. My appointment was 9:30, I left at 10:22. Almost an hour. Ridiculous. There was also a woman who came after me and filled out her form and waited, only to be told that she would have to come back because they didn't have the medication she needed. She was nice about it and said she would return the next day. Hope she gets seen right away. Next time I need to take my shots (flu, Covid booster etc) it will definitely be elsewhere.
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October 2023 by Shavannah A.
Shirley was so helpful with the FedEx drop off service. I wasn't too confident from previous reviews, but she took less than five minutes to complete the entire process. It took less than five minutes to do so (=
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August 2023 by Irene M.
Late night and a delimma... My bestie's mom and the family is in town to celebrate the joy we're blessed to have her in our lives, though not physically with us she lives in our hearts every single day. As we start to celebrate that bright smile and joy she brough to us mom asked for help with creating something to celebrate her and off I go to search and scan the internet and came up with a great idea that I've been working on for a few days. Mom loved it though it was still a work in progress for many reasons but the end result is something I'm just so proud of. After spending the afternoon with her and catching up at 8pm she asks where can we print this...hmmm in Kapolei/Ewa the options was limited especially at this time of night and as we searched myself on Yelp we really didn't come up with much and decided to pull in to a nearby Shopping Center to recollect and saw this huge red sign "Walgreens" WALGREENS! I said we can go here. Using the computer to upload and see the options we had we decided on printing as picture 4X6 which is 0.40 each and it was a breeze once done it told us 630am the following day which is fine with us and when we talked to a staff about it we were told it was an automatic timing the computer did considering it was late but he told us that he can do it for us right now. So excited mom was just almost in tears just looking at my creation and left relaxed and ready to celebrate the precious life! Thank you!
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August 2023 by Mara M.
Mahalo Walgreens Ewa Beach for your awesome customer service. I was just in the store, 13Aug2023 at 12:00 noon and Angel helped me figure out how to use my Walgreen app She was patient, knowledgeable and kind. With awesome customer service like Angel provided I'll definitely make Walgreens my go to store.
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August 2023 by Jeb E.
Plan to spend an hour in there to get a covid shot. Even with an appointment and filling out the consent online ahead of time. Doing this review as i wait to actually get the shot. Already an hour into it.
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March 2023 by Jennifer D.
ANGEL IS SO SWEET! NOT only did she answer my questions she was eager to help me look for the right product , she took time to explain love love this store!! Bravo Walgreens you are the best on island, A NIG MAHALO JENNIFER CARMONA
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March 2023 by Teetah S.
Bought me a skin care product, I only found one on the shelf in the aisle I was at. I asked the counter girl if there was another one in stock because it was 2x for $50 instead of paying one for $35. She told me I had the last one. Walking out the door I see one in the window, I go back to the counter to return the item cause she lied. She said I can't return it without an ID like I wasn't there one minute ago. I was like are you serious? You didn't ID me when I bought it what's the difference? I told her to put it on hold and if I go back and it's not there I'm making a WHOLE COMPLAINT WITH COOPERATE. Wasting my time.
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February 2023 by Taylor F.
This store has a bad case of low morale among their workers. Workers are usually upset and portray that in their service. Long lines and upset tones are a constant here. I frequent this store 3-5 times a week for convenience but the service leaves a mark.
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January 2023 by Steve D.
I had a FedEx package to return, according to FedEx website could drop off at Walgreens. Nope....no labels, rude punk clerk obviously wasn't trained in customer service. Normally don't shop here, definitely won't now. Ghetto !!!!!
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December 2022 by Shawna-Leigh C.
ZERO - no option for zero stars but they get a ZERO Don't waste your time. The photo department is trash, no one is helpful. "All I can say is sorry". Nah just do your jobs right the first time. I placed an order 2 weeks ago. Got the confirmation it was ready. Called ahead and they said it was ready. Got there it wasn't. They said "we will get started on it". Come back few hours later, still not ready. Come back two days later. Still not ready. Called and they said "we will get it done". Went back a week later and now they tell me hey don't have material for it. THIS IS ALL AFTER RECEIVING A CONFIRMATION EMAIL THAT IT WAS READY. And the workers act like they don't know what's going on.
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December 2022 by Gina L.
I want to thank Jaime for helping me out when I needed it. She is very friendly and helpful. She's the only one that help me with anything I need help with . Thank you Jaime.
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October 2022 by Shannan K.
This is a review for the pharmacy. This location is so slow! I made an appointment at 2:30pm for a Covid booster and flu shot. I arrived 8 minutes early and stood in the appropriate check in line. I waited as multiple prescription picks ups where handled and finally got the pharmacist attention to make sure that I would be helped soon. She nodded yes and I again waited. After finally checking in I am now in their waiting room waiting for my shots. It's now 3:11 - still haven't received my shots. I'm still waiting.
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October 2022 by David R.
Walgreens's Ewa Beach Pharmacy at Laulani Village is the worst, because they constantly run out of medications & fail to reorder & restock their medications. When you go to pick-up a prescription they don't have it & don't know when they'll get it either. Really bad business! Whoever is in charge of the pharmacy is not doing a very good job & is more reactive than being proactive. They wait until they runout of medications & then start the reorder process 3-4 days later, rather than keeping track of their inventory & ordering medications before they run out. The pharmacy seems poorly managed & Walgreen's should hire more competent management in their pharmacy. As a result we moved over to Long's Pharmacy Ewa Beach at 91-1401 Ft Weaver Rd and they have been great & far more efficient & fill prescriptions immediately when they receive the script from the doctor. And they don't run out of medications. I highly recommend Long's pharmacy over Walgreens's pharmacy. Walgreens's has gone downhill due to poor management. Don't waste your time at Walgreens's!