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January 2024 by Cassie Chow
Love this place! Great staff!
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December 2023 by Maui Solar
propane, hardware, and garden supply close to home and extremely friendly and helpful staff
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October 2023 by Coco N.
Always get good service here. Owner/manager is top notch and super helpful. Dogs welcome and super convenient. Thanks guys keep up the great work. Mahalo...
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April 2023 by Gina P.
I would normally give this particular location a much higher rating but today I'm learning that an employee felt that they could disrespect my fiancé by calling him "a little bitch" I don't know what type of training you provide your employees with but this by no means is a good example of customer service. All he was attempting to do was a simple exchange within 1 hour but hadn't located his receipt. The manager recalled him being there and completed the transaction. We do appreciate her support and later located our receipt. Sadly the manager witnessed this poor example of an employee and we are seeking to discuss this experience with higher management and/or owner of this branch. No Aloha given so no aloha returned. Do better!
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September 2022 by Jon M Ellison
Good place nice help and usually have setting for ya.
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August 2022 by Kawika Hertz
I want to like this store, because I like to support local businesses and all. However, every time I stop by they do not have what I am looking for. There are lots of empty shelf spaces and pegs which means that either the business is struggling or the management is not good at maintaining inventory. Instead of shopping here, I now go to Ace Hardware in Pukalani. It is a bit further of a drive but they always have what I need.
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December 2021 by WhiteFeather H.
I gotta give these guys some love! Every experience I've had here has been tops. This place is a vibe, seriously. Mainly, it's the STAFF! They are fabulously friendly people, always acknowledging you as soon as you come in, ready to help you find what you need right away and not waste any time wandering around blindly searching for things. It's like each staff member has a mental inventory of where every little item in the store is located. I'm impressed! I love that they're a small, local business. Just look at the back corner of the Haiku cannery - ample parking space back there for customers. Also, I can't express enough how happy I am that there is a sign right at the entrance of the store informing everyone entering that they must be masked up. I respect businesses that take care of their customers (and themselves), not only with their usual service but also with their conscientious pandemic practices. I will definitely look to Haiku True Value Hardware first when I need anything around the house or farm. Besides, after I'm done my shopping here, I can just pop over to the Haiku Market for some poke! Any excuse, really...
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December 2021 by Larry Janicek
Great place, great service, good selection, location is really good
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November 2021 by Linda Franz
Filled my propane tanks and bought batteries. Helpful and friendly staff!
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October 2021 by nick zaizar
The customer service is excellent... Within a few seconds of entering an associate approached and assisted me as did the store manager... 5 stars
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October 2021 by Edeltraud Muroki
Always friendly and helpful
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August 2021 by Sarah Fletcher
Favorite hardware store. Friendliest helpful workers and a great selection. Also, the most reasonable propane. Love this store and everyone that works here!
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May 2021 by S J
Great store
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May 2021 by Paul Moore-Zwinak
Great people, great service. Go see Tim if your there. He is an amazing person. Dennis is pretty awesome too. Thank you all for your help. Your awesome.
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March 2021 by Lawrence Santiago
Really like this place very helpful employees , they helped me as soon as I walked in to the store. Great customer service. Willing to pay a little more for service like that. You sure don't get that kind of service at the big box stores downtown.