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February 2024 by Theo Cooper
Local, friendly nice
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September 2023 by Wall Sticker
Lovely people.
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July 2023 by Kirsten C.
Thank you all for all you do! Always so kind and helpful. I appreciate your care and concern with all of my mail and packages. Mahalo!
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May 2023 by RON Booker
I have not received so many packages and mail since I moved here. This branch is terrible
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February 2023 by Kūheakapu K.
Follow up: Amazon tracking indicated that item is being held at Ha`ikū post office for p/u. So after work (after 5pm), I went to check for a claim slip for item ordered. Of course, no Slip was placed in my PO box. The item ordered is expensive and important b/c when I first ordered it last year I received no slip but was notified by Amazon that it was ret'd damaged. Professionally & Ethically, if I am treated w/ hostility or damaged mail in the future hereafter it will be known as retaliation toward a customer. In regards, to others who have their parcels disappear or stolen do know your rights as you can report suspected mail losses to Postal Inspectors by calling 877-876-2455 or at uspis.gov.It is a crime!Taking Care of each other also means keeping others accountable to their actions. Mālama kekahi i kekahi!
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December 2022 by Andy
Shane cares about the people he serves and kept the line moving with posivity and Aloha
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September 2022 by Ali Moradi
Someone there signed in for an important package but the package was never delivered to me. Talked to few employees and the manager never got back to me. It’s been a week nice.
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August 2022 by Maui Hoppin
Best post office on the island . Maybe the folks from Paia post office can come do some social training here. ?????
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May 2022 by Liz Peter
I wish they would pick up their phone.
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April 2022 by Jus Bamathy
Friendly Staff and Helpful ??
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March 2022 by mark Dragovich
They're very good post office very friendly very helpful sometimes the lines are long but that's to be expected on a small island with a lot of people
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November 2021 by S
Best post office ever.
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November 2021 by Mike C.
Been trying to call the post office for more than 3 hours now. No answer. Postman didn't leave a post slip explaining why a package I mailed was not delivered to the recipient in Haiku. The package has timely contents meant for a family member who can't physically get to the post office in person right now. It would be great if someone answered the call so I can ask why the post office chose to hold on to the package instead of deliver it, or if they can maybe try again. Also wrote to the postmaster Tom Cooley. It would be great if someone can help resolve this.
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March 2021 by Isis A.
I'm disappointed that Saturday hours close at 11am yet my package isn't posted as ready for pickup until 1/2 hour before, meaning now I have to wait until MONDAY to retrieve an important package that is already being delivered a day late. The least you could do is put it in a parcel bin with a key in my mailbox so I don't have to wait 3 days. I'm sorry the postal service is being screwed from the top down, but there was an easy solution here. Also, we need Saturday afternoon hours please!!!!!!!
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May 2020 by Michelle S.
I came to the Post Office because of the mailman didn't deliver a box to my house. Im not sure why because he always does. I got a notidaction on my phone that I had a notice that I had to get a package that was supposed to be delivered. I looked in the mailbox for the package no notice I looked by my porch no notice I looked everywhere no notice. So on Monday I went to the post office the girl working the window was sweet. She asked for the last digits on my tracking number gave it to her and boom there was the box which could've been put in my mailbox.. I asked her why was there notice, she didn't know. The only reason I know is because I have the usps app. So it tells me everything. The people who work here at the post office are nice and helpful. I've gotten my passport here.
