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April 2023 by Kathy J
Good Gary's Garage is such a gift to the community! Kenya does fantastic work, is so easy to communicate with and always take extra time to explain what's going on with our vehicles. He goes above and beyond to make every experience a good one. Highly recommend!Services: General repairs & maintenance
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March 2023 by Abilene B.
I brought my car in for an axel replacement. First he lost the button that made my seat move forward and back, never cared to do anything about it. I let it go, then within 6 weeks the axel fell out from beneath the car while I was driving it. Looked underneath and 2 bolts were completely missing on that side (they don't unscrew themselves). Kenya seemed like a nice guy, but spread him self thin with too many jobs and he was clearly overwhelmed and probably just made a stupid mistake and forgot to put them in. I understand people make mistakes, but he completely glossed over the issue, strung me along for weeks, never took accountability, or acknowledged the fact that I could have been killed, lied to me and the manager at Napa, left me to pay for all the damages out of my own pocket and ignored my calls. Then when I got upset after dealing with all of this, he treated me like I was being out of line for being upset that I was out of work for 3 weeks and my car cost me thousands of dollars (still not all dealt with), always citing how I was inconveniencing his family by simply attempting to actually address the issue with him. Finally, his wife or girlfriend got involved saying she'd taken over the business, she refunded me MONTHS later for the labor on the axel but didn't bother to acknowledge anything else, and continued to gaslight me for being upset about what I had to deal with. The left side of my vehicle dropped to the ground so the wheel was ripped off and side fender crushed, along with my brake line and of course had to put in a whole new axel. For obvious reasons, I would never trust these people again and definitely would not recommend them.
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August 2022 by Leanne Cronin
Gary's Garage is amazing! Kenya got my car in next morning and done by early afternoon. He texted updates and any questions throughout, and the total cost was exactly on estimate. Gary's will be my choice from now on. Highly recommend!Services: Auto battery maintenance
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June 2022 by Nico Christensen Dicou
Very honest and capable mechanic. Five stars!Services: Tire rotations
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September 2021 by Mete Polat
Super professional guys! We needed to replace a starter on an old car. Got a quick estimate and had Jayson come the same day in Kona to fix it up. He was extremely nice and did an awesome job. The cost was very affordable as well. Thanks!
