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April 2024 by andyeroo33
It's Starbucks. Quick, yummy coffee for busy worker bees. Definitely paid too much for 2 lattes, but I get it; SBUX and it's shareholders want to get their stock past 100 again.This one has a nicer, less hectic atmosphere than most.
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April 2024 by Kurt DUDKIEWICZ
Very good service
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April 2024 by Aloha A
Mark (the manager) is very rude and doesn’t listen. He always gets my order wrong and it’s a constant battle trying to get it correct. After repeating myself, he either repeats it wrong or creates a wrong ticket. Not sure what’s wrong with him but he should not be at the register if he can’t follow customers customized instructions.
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February 2024 by jen h
The morning staff is horrible. I make my order online way ahead of time and they’re still 10 minutes late when I arrive to pick it up. My food is done and getting cold but my drink order takes forever. The two female baristas that work the morning shift are very slow and rude. They sing, laugh, and have a good time while everyone is watching them while waiting. People make online orders because they want to make it into work on time. The manager is a great guy however, doesn’t manage them, instead he’s moping the floor or wiping down the machines while they’re making drinks. The morning crew needs to be quicker because people are trying to make it into work.
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February 2024 by Tasha Cardinal
Do a mobile order for pick up to avoid lines during peak hours.
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January 2024 by Michael Roberts
I recently visited Starbucks and had an exceptional experience, thanks to Shakila's outstanding service. Her attentiveness and friendly demeanor enhanced my visit, making it truly enjoyable. The Chai latte was excellent, and Shakila's dedication to customer satisfaction stood out. I highly recommend Starbucks, especially with staff like Shakila who goes above and beyond to create a positive experience.
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December 2023 by J L
Great and friendly staff! You can buy coffee anywhere, but it's really pleasant to have people like those at the Starbucks on Hickam present such professional and courteous service.
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December 2023 by Catherine H.
This location has so many issues. Three orders recently and all three were incorrect.
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October 2023 by Leota S.
Coffee and service is always great. It does get busy so there will be a wait time of course. They do push out product quick. Nice seating area in the food court as well.
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October 2023 by Midnight Sui Generis (BJH of Horsin Around)
It’s a shame that the employees are so nice but when you tap to pay the machine doesnt let you tip. Not fair to the employees. Do better, starbucks.
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October 2023 by Matthew Holst
This was $7, at least fill it up all the way…
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September 2023 by Bewarekitten
The staff are so friendly and have a energy about them that slaps a smile on your face and still do their job
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August 2023 by Michael B.
System is always down no signs up. Numerous times they won't take the app so no stars or credit. Employees are SLOW. They give Starbucks Custer service a bad name.
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July 2023 by Drizza N.
Well sadly they don't do the special rewards on the Starbucks app. Went today for double stars. Gahhhh that sucks. They also don't allow redemption of stars. Shucks.Well we spent 50 bucks here and no extra points. Not to mention double blended drink shouldn't have ice cubes- but hmmm they do. Totally something different at this Starbucks.
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June 2023 by Tianna T
I'm saying my experience using the mobile app. The coffee was great as normal. First time using the mobile app, it makes you purchase a gift card to order your coffee. I do not like this option, because my order was only $12.50, I had to purchase a $25 gift card. This is why I'm giving it three stars.
