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March 2024 by Naola Hamilton
Very pleasant staff poor management on how pt are taken back. Appointment was at 9am checked in at 8:45am. 9am came and went pt that did not have an appointment was seen and appointment after my time was called back first. At 915am ( I had waited to pee due to drug test for new job schedule) I went to front desk and asked how much longer. Front counter did not understand why I was not called but would let them know. 15 mins later I was called.. then was sat down to wait again. Rub wrong was the young man that came in 20 mins after me is done and 40 mins after my schedule appointment I am still waiting to finish draw of my blood. Recommendation: when you take a pre employment person back one person needs to do the whole process at once. Your time is just as important as the patient.Your policy states appointment first over walk in then stand by that.Truthfully if this was not for my future employment I would have walked out. If my dr ever sends me to you I will refuse. Do better for your patients.9:54 : pulls back another pt and still not finished.There is no reason a pre employment take longer then an hour of which that time you make someone sit in waiting room.10:04 finally :: done at 10:13 why ?? Please do better
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February 2024 by Lee Harlow
They’re supposed to be open according to their posted schedule, but Google says they’re closed and they’re not answering the phone. No other branches are open today. This is massively inconvenient as I have to get to work but I also need to have my test done.
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December 2023 by J Happy
My Mom always come here to do the bloodtest and I never had any issues until yesterday. We walk in and the girl in the front desk ask if we have an appointmemt and of course we didn’t have it and she said that the wait hour is 1hour . I ask her if she can make me the appointment for the next day specially my mom need to do the fasting but the lady said No, you have to do it online and normally it takes 10 days to make the appointment.So we grab the no. And wait 1 hour. While we were seating and waiting She scheduled people for an appointment? and then I went online to see if it really takes 10 days to make an appointment No, it was the next hour.Why would they treat a patients like this????By the time they called the no.s they skipped on our no. And by the time they had my mom check in she said they dont have the order from the doktor but I knew she was lying to me because the doktor send it in.I give her the date and time when the doktor send them the order. So I told the lady to hold on and I will check in my car to see if I have it the paper. I came back and don’t have the paper but the lady in the front desk left.So I’m standing there and the other girl saidI can help you here? Long story short w in less than 2 minutes she has my mom order from the doktor. I will not comeback here again?Horrible people…..
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December 2023 by Gay Naleieha
I went there to do blood work. I waited a while till the two ladies that were before me got their labs done, then I was next..the wait was about 25min. The girl at the desk was pleasant. She was the only one on duty. It was afternoon. They took my blood then I left.
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April 2023 by Kaitlin Koroncai
It’s not everyday you have a good experience at a lab corp, I was here twice this week and waited for less than 5 minutes, the staff was very friendly and professional! Very grateful to have chosen this location :)
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February 2023 by Kaleilani “Ms.M” Delos santos
Beautiful calm positive staff so compassionate and friendly I would recommend this place to all.Thank you so muchMuzette Delos Santos
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January 2023 by Muzette Delos Santos (Ms.M)
Beautiful calm positive staff so compassionate and friendly I would recommend this place to all.Thank you so muchMuzette Delos Santos
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October 2022 by Ann Barlow
Quick and painless blood draw. Recommend to make an appointment
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March 2022 by Ashley Sharp
Lol you guys should read the door sign. Appointments have priority over walk ins. So yea you might have to wait an hour and a half depending on the amount of people ahead of you.
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January 2022 by N Couper
Thanks to Ka'ala and her colleagues I had my PCR test promptly at 6am and got the results before noon the same day. It cost $50 extra but well worth the peace of mind, and ment I could upload the result before I boarded my flight. Thank you all for your efficiency.
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December 2021 by Judy P.
Thank you clinical labs on Lanihuli. Got our travel test done there. Staff was friendly and professional. Got our results back around 14 hours. They're so fast too.
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October 2021 by JanetD BluSkyDreams
Made an early morning appointment through the CLH portal for the Lanihuli location for my early morning (fasting) blood test. I arrived expecting it to be very busy or a long line since covid this year, but it turned out I was only one of three people at the location and was helped before my CLH appointment time which I very much appreciated. Great staff, friendly, positive, knowledgeable. Thank you
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October 2021 by Liz Montrey
I do not like being "poked" for blood samples but I didn't feel any pain.... Great job,!!
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September 2021 by Meluh Nee
Its no joke. The wait is ridiculous. Simple blood work, and waiting for over an hour and a half. Reception is viciously typing, seeming very busy. People without appointments come in and leave after you.Lab work should not be such a task to get done.I will always prefer Diagnostic Labs.
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August 2021 by Cassandra W.
I went to get COVID checked, in preparation for school. Unbeknownst to me, I was not allowed to get tested if I had been "exposed." I emphasized that this was a very small chance and I was deemed low risk by the CDC. They denied me the test, even though the situation was posed as a hypothetical question and I'm asymptomatic. Furthermore while registering for my appointment on the website it asks if there was potential exposure and it still allowed me to schedule an appointment. They are doing a disservice to this community, by not fully explaining their procedures and policy's correctly on their website. Do better. If you have to pay for COVID testing go to urgent care.
