Longs Drugs at Puainako is highly praised for its friendly and helpful staff, creating a welcoming shopping environment. Customers often mention employees who go above and beyond to assist, such as helping with batteries, packing items carefully, and guiding customers to products when needed. Several reviews highlight employees like Nell, Jessica, and Jennifer O, describing them as kind, courteous, patient, and knowledgeable. They are recognized not only for their efficiency but also for their genuine care and the Aloha spirit they embody. The store’s staff are attentive whether on the floor or at the register, making sure customers feel valued and well-served. Customers appreciate the sincere greetings, helpful attitude, and the positive shopping experience they receive at Longs Drugs. The overall atmosphere is described as refreshing in today’s technology-driven world, with staff showing kindness and a genuine desire to assist. This combination of friendly service, helpfulness, and a caring attitude makes Longs Drugs a trusted and appreciated store for many shoppers.
Nell the gentlemen that was busy on the floor ask me to wait 2 seconds . Helped me to unlock the batteries and he also became my cashier and got me out the door. The best service was rendered . Thank you Mr Nell ALOHA and I hope you have the rest of a wonderful day
February 2024
In this day of technology and entitlement it was so refreshing to walk in with an employee greeting you with a sincere Smile. They were priceless with their kindness and helpful attitude of caring. ALOHA is definitely alive at Longs Drugs Puainako!
November 2023
We visited Longs Drugs CVS at the Puainako Shopping Complex Hilo store yesterday and received excellent service from Jessica. She greeted us at the register and asked if we found the items we needed. We were very happy with her help and will be coming back to this store. Thank you very much Jessica!
