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July 2025 by Aloha Aina Tours Hawaii
Great customer service! The nicest people work here. Very clean and cute hotel. Highly recommend this place:) Conveniently located in the heart of Hilo Town!
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June 2025 by Cheyanne Kahele
So refreshing to have the space we need for our family! The hotel had enough beds for everyone and the customer service was amazing! I loved that the parking was so close to the rooms. We will definitely be staying here again
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May 2025 by PTR
Excellent place to stay if you like Hawaiian style memories.
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May 2025 by M V
Sweet hidden little gem of a place. Rooms are very dated, however easily overlooked as hospitality from staff is so amazing. Complimentary morning coffee, fresh papayas and banana nut bread are offered to guests. Lovely green lush garden in the back of the hotel. Parking available. Love this place.
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March 2025 by Charles Brummer
We stayed here for five nights (four in a one bedroom apartment, which wasn't available when we added a fifth night two days prior to arrival). The rooms were clean and comfortable. Having the kitchen available was a plus. The room was very calm and quiet at night. Plenty of parking in the back. Super helpful and friendly hosts who made the room switch after the first night seamless (in fact, they bent over backwards to accommodate us). Easy walking distance to town. Would definitely recommend staying here if visiting Hilo.
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March 2025 by Jordyn Fantuzzi
My fiancé and I stayed at the Dolphin Bay for 2 nights. We went all over the Big Island for 6 nights and this was our favorite stay! Rooms were clean and comfortable. Free parking on site. In a quieter neighborhood but just 10-15 min walk to downtown or short drive. Our favorite part of the stay were the calm mornings, with fresh coffee and papaya served daily, interacting with the kind staff, and of course giving the property cat lots of pets! The property has lots of beautiful plants as well. We highly recommend Dolphin Bay to anyone staying in Hilo!
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March 2025 by Anastasiya Petrushchenkova
Super friendly and respectful staff. The room is clean and comfortable. The hotel has a great location in a quiet neighborhood. Additional thanks for the complimentary delicious papaya and banana bread with cup of coffee in the morning.
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March 2025 by Hanna Chipman
If you want a low-key, tropical and casual but extremely clean and respectful place, stay here!! Our room was the “superior queen” that had a queen sized bed and full kitchen and full bath. The shower was incredible (water pressure & time it took to get hot water). The front desk/staff were welcoming and very friendly and helpful. They provided fresh banana bread, papayas, and oranges each morning along with tea & coffee. Located on a quiet side street, it was a lovely spot to escape the Hilo busy areas. Would highly recommend this place!
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February 2025 by Olena Rivera
If you are looking for an accommodation at Hilo, that's place to stay! We loved it! Felt very authentic to the island, super nice management, rooms are clean, roomy and have kitchenette! They offer a yummy papaya, homemade banana bread and coffee in the morning. There was a big stock of banana hanging in the lobby, the sweetest bananas we had on the island! There is garden there too.. Very quick drive to the center, so location-wise is perfect! Highly recommended staying here! Great place and it is well managed.. Unfortunately, we didn't see the famous cat, but next time😀
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February 2025 by David Barnett
We loved Dolphin Bay! Not fancy, but super clean and amazingly friendly staff!
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February 2025 by Amanda Smith
Wonderful lodgings in Hilo! The room was super comfortable, clean, and quiet. The staff was friendly and ready to lend advice about what to see and do in and around Hilo. The location was in a beautiful and lush area within walking distance to lots of food and drink options. They also provide fresh fruit like papaya (most delicious I have had) and apple banana, as well as banana bread, coffee, and tea in the morning. We will definitely stay here every time we are in Hilo!
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January 2025 by faris bueller
Kelly greeted us with a huge smile, tons of positivity, and fresh fruit (some of it comes from their garden on-site). Actually, papaya so good it is hard to even describe. Dolphin Bay is an old fashioned motor-hotel in old HILO, HAWAII - set your expectations appropriately. But what an incredible place. With even more incredible people: 11+ on the dial! Joe Bobb says: DOLPHIN BAY - IF YOU ARE IN HILO, HAWAII - CHECK IT OUT FOR SURE.
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January 2025 by Jeff Young
We booked the Dolphin Bay Hotel on very short notice to attend a funeral. This hotel is great and it is exactly as they describe it on their website. It is not a resort, but if you need a clean, comfortable, and safe place to serve as you base of operations while exploring the big island, this is a good choice. We stayed in the 2-bedroom apartment. It was clean, had comfortable beds, and a small kitchen with refrigerator, microwave, gas stove, and cookware. There was a small lanai with a couple of chairs and a table. There is no AC, but plenty of ceiling and wall fans kept the room cool. There is complimentary coffee, banana bread, and fresh fruit in the lobby each morning. The tiered gardens behind the hotel are beautiful and fun to walk through. Parking was free and easy, though the lot can get a bit tight when the hotel is full. There is plenty of street parking out front as well. Both my kids commented that the internet was fast and reliable. They also lived the two hotel cats who came by frequently for snuggles. Staff was super friendly. Definitely will return if we get the chance.
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January 2025 by Kathleen Maxwell
Dolphin Bay is an older style 2 story motel in a residential area, just a half mile from the Kona coast. Rooms are large and each unit has its own kitchenette so you can bring food in or store some snacks. In the morning coffee is served with thick sliced banana bread; papaya and bananas are available from their own garden. We'll be back again!
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January 2025 by Philip Hannay
Sitting at the picnic table with my morning coffee, watching the sunrise over the lush hotel garden! Yesterday, walked 10 minutes to downtown, had breakfast at Booch Bar, then 3 more blocks to farmers market. Near market is the island public transportation stop (Hele on). Perfect location. Clean and quiet (except for all the birds and nighttime frogs!) Kitchen in room is a wonderful bonus.
