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January 2024 by Sharon M.
So fresh so clean! I will be back! This place is the best laundry mat I have ever been to! The have a keiki corner and a restroom!!!
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November 2023 by Vida C.
OK, so this is the best experience for laundromat. The workers are very friendly. The place is kept clean and as of today there's even new machines which Joshua and Libby were very helpful with information about so happy to have a place like this to bring my laundry, and the worker was cleaning out, the washing machines which was nice to see. Again Mahalo to Libby and the guy I believe is Joshua.
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November 2023 by Rocky B.
This place was great until they replaced the very good washing machines with high efficiency, low agitation, low effectiveness machines. Using my same pretreat and detergent my clothes came out much dingier. The dryers were replaced too with smaller dryers. I needed to split my load and it still took longer to dry on medium. Very disappointed.
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September 2023 by IRISHBEAST82
I love laundry express it's Comfortable there with 2 different tvs to watch plenty of washers of different sizes and prices plenty of dryers with different sizes and prices and the staff are always friendly and helpful I've been going there for years and will continue to
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August 2023 by Courtney DelaCruz
We really like using Laundry Express. The convenience of 24 hours and using card instead of quarters is great. It’s pricier for sure but worth it. We usually go after 10pm because it’s easiest for us. It’s not usually crowded and there’s always machines open. The bathroom is also clean which is great. Definitely the better of the laundry services in Hilo for sure.
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July 2023 by Bharathy
I popped in here to do a small load of washing in between travelling and the staff here are so incredibly kind and helpful! The lady at the wash and fold went out of her way to walk me through the whole process and was super patient. They’ve got a great system where you top up a card and use that to pay at the machines. You can use a credit/debit card too (min. $10) which is very handy. The washers come in a range of sizes and the cost varies depending on which one you use. The dryers are all a standard size and the amount you pay depends on how long you use them. Though I haven’t been to that many, this is easily the best laundromat I’ve visited and I doubt there are many that are as good!
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May 2023 by Christopher Draughon
Amazing the wash and fold option is the way go. The ladies who work there are super nice and helpful.
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May 2023 by Amy Ieremciuc
The attendant at the wash & fold was so incredibly kind to us and even gave us free detergent when we did not have it. There were no hobos here. Very clean.
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April 2023 by Label M.
I have laundry at my apartment building but needed to wash 3 pillows and 3 curtains on the afternoon of 4/30/23. I used one of the $15.35 washers (put $30 on the card) and unfortunately the largest pillow burst in the wash cycle. I did my best to clean out the washer, although due to the amount of stuffing it left a mess. The attendant was clearly perturbed at the mess and she accused me of putting the burst pillow in the dryer 3 times stating it will mess the electric. The pillow was not salvageable and had disintegrated, and no I did not put it in the dryer. I explained no I had not put it in the dryer that there were 2 other pillows. I apologized for making the mess. I threw the stuffing in the front rubbish and the admonished me for putting in that rubbish bin due to the AC blowing it around. When I asked where I was suppose to put it she stated in the can outside. At this point, I was perturbed and responded, "I didn't do this on purpose and it's you job!" To which I received lots of stink eye. Really.....accidents happen, accept that and show decent customer service despite the inconvenience. Aloha
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March 2023 by Phillip Greek
It's the best laundamat in Hilo. No quarters needed, use the,card and,load it up with cash or card. They keep it clean and workers on site are helpful. It does get busy so you'll have to be,patient.
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March 2023 by Michele K Ayala
Instead of having to haul quarters around, you load funds on a card. You earn points everytime you use your card, which gives you money back. After a certain time, the price on washers are cheaper. 3 or 4 different size washers, they run about 23 minutes. I'm almost certain dryers are 33cents per 4 minutes, which is a bit more than other laundromat, however, because the dryers are efficient, doesn't take long to dry. A vending machine, clean bathroom, a little keiki(kid) corner. Several restaurants nearby.
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January 2023 by poorna jayasinghe
Staff here is awesome and helpful. They are really nice and gave us all directions to use machines since this was our first time to use . Highly recommend Laundry..and it was opened new year day also...seven starts for the service!
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December 2022 by Lo Lee
Quick and easy. Staff is also super friendly!
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December 2022 by Amelia Kauilani Uribe
Best place in Hilo to do laundry. The place is always clean and they provide friendly service.
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November 2022 by Jai Baybe
Staff is always amazing and smiling! Have always taken care of issues immediately, even when was my own error. (PAID the wrong machine and didn't realize until it had put the entire amount needed to dry the load!
