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April 2025 by A P
The service is friendly. I needed and alignment and given competitive price on their website ($100), booked an appointment. Upon arrival, I was quoted $400, and this is a small car. Have I waited a little, I would receive this quote over email; this could save me a trip. Good luck!
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February 2024 by Raven
Great service and great staff
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November 2023 by Diane S.
I desperately needed wheel alignment don't so was pricing around and checking reviews/availability . When I called EHA they were very helpful and said they had availability that day!!!!! It was meant to be! They were reasonable and very thorough and suggested (of course) some items of concern. I couldn't afford everything they recommended but I appreciate the effort. Definitely recommend them and their service!
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March 2023 by Kuulei C.
Unsure of what happened, but 2,700$ later & I picked it up from the shop and it broke down within 20 min of driving home. They didn't fix the initial problem- which was that the engine was misfiring & not accelerating. On their notes it said they test drove it and it was fine, but it is fine under a certain MPH... but as soon as I had to accelerate more & go up a hill- it did the same thing it was doing months ago... So I'm sick To my stomach because of all the $$ that went into it & they didn't fix the actual problem and charged an arm and a leg for other things. On top of that, the knobs in the engine weren't tightened so air got into it & caused it to give out. Rookie mistakes. Idk who took over but I'm not happy. Texted them- never got a text back. When my truck broke down, my phone also died, so my friend had to call another mechanic friend and he got it working enough to get it back up to my house but it hasn't worked since (I just realized this draft saved and never posted) 2,000$ paid and they didn't even fix my truck. It was a catalytic converter failure !
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March 2023 by Troy Gacayan
Awesome, friendly local service! They take care of you at a very affordable fair price!
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June 2022 by Elliot Reddekopp
Great service, good people.
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June 2022 by Logan Takasaki
Rubbish customer service. Just wanted an alignment and was getting the run around from these scam artist cause i had a 3 inch lift. Took it Hawaii Wheel Alignment and had no problem.
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April 2022 by Q.C. S.
These guys are the pits. They charged me hundreds of dollars for a window motor replacement that failed after a year and a half. Rude dismissive customer service. They refused to provide the old motor when I picked up the car, saying there was a "core charge." They replaced the motor, but not the other "regulator" part that was required. The second repair just done at another shop was half the price and they gladly gave me the "old" parts back.
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September 2020 by Starr H.
Ok so I meant to take my suv here to balance and rotate my tires. I mistakenly bought it from marketplace so I just wanted to balance and rotate it. As soon as I came, he came out to diagnose it. He said it was the coupling on the tires and that even if they balanced and rotated it, that it wouldn't do much to help it. So instead of just doing what I asked he went over and beyond calling around for new KO2s, which I originally wanted but settled on used tires. He must have called 3 different places in the hot sun. Long story short, he sent me to another business because he knew they had everything there that I needed. Like what business does that?! So honest and so awesome, I will definitely be referring this place to all my family and friends even if they didn't actually work on my car yet.
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July 2019 by Barbara Y.
Great service! Our AC died in our car. We made an apt to get it fixed. Finally! I'm sweltering! We brought it in & fixed the next day! Yay! I can breathe now! We also had our oil change & safety check before here! Trustworthy, honest & friendly. We highly recommended East Hawaii Auto!!! Mahalo
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June 2017 by Art M.
Kemo, at East Hawaii is spot on quick to diagnose my nesassary repair. Trust worthy and honest. And my bill is always less than expected. East Hawaii automotive are only shop that touches my company vehicles. Thank you for all of the years you have served me.
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April 2017 by Tommy R.
My wife and I have been taking our cars to this shop for a while now and they're the best. I used to work at a shop here and I know how things can go working with cars. We put our cars through 40k+ miles a year so maintenance and repairs are regular and prices here can be rough. But the crew at East Hawaii Auto always has everything done early and right the first time for a great price!
