Fun Factory - Waiakea Center is a family-friendly arcade located between Hilo’s Walmart and Ross. It offers indoor carnival rides, carnival games, video games, ticket games, and a redemption center with cranes and plushies. The venue is popular for hosting birthday parties for kids and adults, as well as office parties, sports team celebrations, holiday events, and end-of-summer parties. Visitors consistently praise the friendly and helpful staff, describing them as professional, patient, and great communicators. Many reviews highlight the enjoyable experience, noting that both kids and parents have a great time and leave with happy memories. The staff’s friendliness and patience make hosting parties less stressful, with some mentioning their seventh or eighth celebration at the location. The arcade is clean and well-maintained, and the attached food court allows guests to bring in and enjoy their own food while celebrating. Overall, Fun Factory - Waiakea Center provides a fun, safe, and memorable environment for family entertainment and special events, making it a favorite spot for many families in the area.
Angela is a wonderful host and employee. She’s super friendly and a great communicator. This was the least stressed I’ve ever been hosting a party for my kids. I’ll be back again!
January 2025
My daughter and I have had nothing but great experiences at Fun Factory. All the staff we’ve encountered have been very helpful, friendly and professional. We love Hilo Fun Factory!
January 2025
Awesome place. I go all the time. Just needs more games. Expand a little bit more
