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December 2023 by CL Tanaka
Tiare and Angela were awesome! Excellent customer service, these ladies made sure that we had everything we needed to make my Granddaughter’s birthday celebration special. Thank you both ? Best place to celebrate your children and grandchildren special day. ?
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December 2023 by Shane_the_Pain
Always fun times! Workers are amazing and so happy, I don't know how they find such happy people.
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October 2023 by Krystel Hayashi
The staff are so awesome!! They always remember us and we love talking stories. My 3 year old loves that they'll always help him when he picks his toys!
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September 2023 by Gonzales H. Aaron
I stop by Fun Factory to play my favorite rhythm game of all time, DDR (Dance Dance Revolution).Always love the vibe over there, glad to be a Regular.
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September 2023 by Rich n Vick
Our son had a great time. He does Everytime we go. Games are awesome and the staff is great and very helpful. Keep up the great work guys
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September 2023 by Levi Macklin
Great place to have fun with the games and prizes good place to have a simple party or just play some games to kill some time!
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September 2023 by Jessica Sumera
Great service! Love the atmosphere. Just need to get a little bit more games.
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August 2023 by Arlene Simmons
always pleasant customer servicefun filled for families
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January 2023 by Walter Cummings
Absolutely love going to fun factory even when I was young boy I was always super hyped to go play in the arcade now I love jamming ddr and thanks to Hilo fun factory we have a ddr cab with the ddr A3 update the only thing is that it's kinda expensive to play that's why I love going on Golden Tuesdays half off so instead of playing roughly around 4 bucks a game and on Tuesdays its around 2 bucks id come way more often other than that everything is cherry
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January 2022 by Mabellynn Leialoha
Excellent place for the kids. Having fun all in one place.
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January 2022 by Crissa Okamura
Always a fun place for keiki & adults. Bit pricey but always worth the smiles & all kinds of food to enjoy nearby. I also need to commend all the employees there, every visit is greeted with such friendly workers with lots of patience while waiting for keiki to choose their prizes.
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January 2022 by Brian Lo
Great staff, very friendly and helpful, they made my daughter’s night! Thank you for giving our Saturday a wonderful ending. Mahalos from the girl with the yellow keyboard:)!
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January 2021 by Cutis Endo
I love going to Fun Factory. It's a fun place to relax and have fun playing the games and buying toys for the kids.
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January 2020 by Kelly Garcia
Clean store and friendly staff. Had my daughters party there which was now held in the food court. Excellent games and redemption prizes to choose from. My daughter had her guest had so much fun. Table and staff sets up tables and cleans up after we took extra pizza and gifts home. Easy and simple. Love Fun Factory. Book your party. It’s so easy and for the price it was well worth it. We do 3 parties a year and so does my sister and her kids. Thank you Fun Factory. You make it so easy. Way to go ??
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January 2020 by Wa Da Skoop
Helpful staff! You can still have birthday parties with them, which they can reserve tables in the food court. Having access to the food court with a newly opened up interior wall made it very convenient and not so hectic when trying to have a party in the game room like before. Small game room but enough fun for the keikis.