-
January 2024 by Joel Shooter
solid goodwill, parking be a squeeze though
-
November 2023 by Will
Parking is terrible and it gets pretty warm inside. The good news is that they are eventually moving to a new location that should have lots of space to park and AC.Like with many stores you have to check in your large bag. I usually carry a backpack and was politely asked to check it in or leave it in my car. Unfortunately as you see in the news shoplifting is a thing and guess what, used stuff gets stolen all the time cause otherwise home break-ins would never happen since everything in your home is used...so go figure that one out to the princess who got upset over an bag policy.Other than the known issues I find the workers to generally be nice and the prices reasonable. As for selection well - they sell what gets donated so I don't really understand those that complain about what's available. I guess to them YOU are responsible since you haven't donated better stuff. Sheesh...since when did Hilo get so soft?
-
November 2023 by The Expresidents
Disgusting. This place will treat you like a thief if you have a bag. More wildly paranoid people in Hawaii.Message to goodwill loss prevention: NO ONE STEALS USED ITEMS.YOU ARENT WATCHING MY BAG. YOU LOST A CUSTOMER FOR LIFE.Hope it was worth it.
-
November 2023 by Molly Britton
They don’t have restrooms for customers. I saw a woman yesterday ask for a restroom for her young daughter and they told her no. It seems like a Hawaii problem but I’ve been to lots of goodwills and haven’t ever seen this issue before.
-
November 2023 by Ezekiel Cortez
“Nikki” if you hate men should not work in retail. Women that hate men all the time, should not deal with customer service.
-
September 2023 by Missy W.
Solid Goodwill, and I always seem to walk out with something. Lots of brand new, withtags Target merchandise. My only issue with the Goodwills I've been to in Hawaii are the set prices for things such as all shorts 6.99, all dresses 9.99, etc. Sometimes, there are clothing items falling into these set prices that sell for less in the stores. Housewares fall into this hard when a cruddy item might be marked the same as an unused item. Doesn't make sense to me. I understand conveinance for the staff, but as the consumer, it is hit or miss and can deter me from buying at times. Staff are helpful and friendly. The store is always very clean and organized.
-
July 2023 by Joan McDonald
Horrible dangerous parking and exiting. Please fix
-
July 2023 by Henry Rapoport
Its not air conditioned! They have a lot of clothes and accessories. It's a really large store. The clothes are good quality and cheap.
-
July 2023 by Holly Taylor
Hot & no public restroom. Terrible parking! Unfriendly staff. More polyester than I've ever seen!
-
June 2023 by Lara G.
Got a few towels here for a day at the beach at the end of my trip, and also got a few other souvenirs from the tote bag and coffee mug areas! Thrifting is great on vacation!
-
May 2023 by Murphi Moore
I wonder if the LV bag was real…but for $40 who cares? Btw I left it there so still up for grabs ?
-
December 2022 by Ilona A.
Happy camper, everything was in great condition at a very reasonable price. I will return soon to donate what was go generously given in turn. Mahalo!
-
December 2022 by Lowden Borgens
This is a ok place for a Goodwill. It is in a tin building so it can be hot and stuffy. They try hard to keep it comfortable with lots of fans.
-
November 2022 by Alex C.
This is one the worst goodwills I have ever been to. They have the dumbest return policy. You get 3 days to return an item for credit only, and then your credit lasts just 2 weeks...basically stealing your money. The employees also create unsafe conditions by turning off the lights at 5:30 when they close at 6, leaving you to shop in the dark. It takes less than one minute to turn off all the lights, no need to leave your patrons in the dark a half hour before closing.
-
August 2022 by Michelle Porter
Very easy to drop off your donations here. Just drive straight in to the loading dock, and a friendly attendant will be waiting to receive your donation and offer you a receipt.
