Hilo Design Center is a local appliance and propane provider that consistently delivers excellent customer service. The staff is described as very caring and helpful, with the manager, Bobbi, praised for their ability to understand customer needs and ensure a smooth purchasing and delivery experience. The business offers a wide selection of appliances, including refrigerators, that customers are satisfied with. The propane filling station is also noted as convenient and efficient, with the staff, particularly Manuel, being polite, friendly, and respectful. Customers have had positive experiences, both with purchasing new appliances and getting existing ones repaired. Ulrik, the "Master of Appliance Repair," is highlighted for his honesty, expertise, and efficient service, even on unfamiliar models. Overall, Hilo Design Center is regarded as the best choice, worth paying a little extra for, due to their exceptional customer care and reliable products.
Staff - very caring and helpful. I love the new fridge. It's awesome . Lots of appliances to choose from. Will return.
June 2025
Wonderful expirence. Manuel who helps with the propane is very polite, friendly, & respectful. Our family has decided to go here more often now. Great service always created loyal customers 😊
December 2024
Highly recommend! Was very efficient and got the job done fast and professionally. Triple checked everything and reassured me it's hooked up correctly. Friendly service. Will call again if I need any appliance services. Definitely saved the day.
