Hilo Social Security Office
Hours:
111 Puainako St, Hilo HI 96720 Hours
About Hilo Social Security Office
The Hilo Social Security Office is a conveniently located and efficient facility that provides helpful and friendly service. It is situated inside a mall, facing Longs Drug, behind Macy’s and near IHOP, making it easy to find and access. Visitors are encouraged to make appointments by calling the national 1-800 number or visiting the website, as appointments help avoid long wait times. Walk-ins are accepted but may result in waiting in line, especially during busy times. The office operates with safety measures such as mask requirements when local COVID-19 levels are high. Many visitors report positive experiences, citing knowledgeable and kind staff who are ready to assist. Some recommend doing thorough research beforehand, such as reading about Social Security benefits and preparing the correct paperwork, to ensure smoother visits. The office is described as simple and efficient, with a quick process that often doesn’t involve long lines. Additional services like creating a my Social Security account for managing benefits and requesting replacement cards are available online, saving trips. Overall, the office offers a helpful, friendly environment for those seeking Social Security services.
Most Recent Reviews
January 2026
Amazing service and o helpful for someone starting SS and Medicare benefits. Grateful🙏
September 2025
Made our appointment online and showed up early. They took us within 15 minutes. Quick and easy.
May 2025
Thank you DAVID for a quick and efficient service. Also, thank you for giving me the correct phone number for the HILO location.
More Comments(47)
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