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November 2023 by Brianna Lyn Rapp
Sometimes you just have to buy yourself something nice! ? Thanks for the assistance purchasing shoes!
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April 2022 by Keanooh
Ight ig
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March 2022 by A. Hutchins
The store was amazing, they had just what we was looking for and more. The young ladies in the did an awesome job taking care of my family. Perfect staff. Thank you Kanoe and Kulia!!!
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October 2021 by Eric Bonner
The store was awesome, and the staff was super nice and helpful! I highly recommend Journeys if you're looking for fashionable shoes!
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November 2019 by Chang Aiona
#epic fail Went in there to do shopping ? on one of the busiest days of the year. Black Friday. After spending a few $ in there store. They then let us know they don’t have any bags. So we were then forced to carry around a few shoe boxes (amongst other things we bought) while fighting crowds in the mall. After leaving cashier I asked another employee standing around. Don’t you guys have any bags I could put the for boxes I had in. Sarcastically she replies well it’s Black Friday. I then replied calmly and nicely more so you would think ? that your store would be prepared for “black Friday “. She again sarcastically replies well we ordered it 4 months ago and never came in. Might be the truth but the way she talked and responded to me felt like it was BS. CASHIER AND OTHER EMPLOYEE in my opinion was not sympathetic at ALL. actually made me FEEL LIKE I was the ignorant for asking for a bag or even the question why they didn’t have any bags???? Spending a few hundred dollars in there and then having to carry four shoe boxes around mall amongst other bags I already had was very disappointing. To the point we didn’t even end up finishing up our intended shopping list. Having no bags was definitely an inconvenience but to also have an attitude was uncalled for. Another customer who overheard our conversation came up to me immediately after our conversation said employee was rude and that they had lost a customer and turned around and walked out of store. I’m not one to grumble but like I said disappointed about the no bags but the attitude of employees was totally uncalledfor #journeys (Hilo, Hi) in the PRINCE KUHIO PLAZA
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November 2019 by Enzo Kansana
Costumer service wasn’t the best because one of the staff members was really disrespectful towards my friend.
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January 2019 by Leeya Engel
Wonderful selection of name brand sports shoes, excellent service, and lots of markdowns.
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September 2018 by Caroline Orita
Excellent help. And for the price, We got matching Fila's...Thank you..
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November 2016 by Lennox Avery
Was told by staff they had a lot of shoes that go up to size 15 yet was only able to find me 4 size 14 shoes. Besides that the staff was friendly and helpful