Kona Trans has built a strong reputation over five years for reliability and helpfulness. Customers appreciate their timely communication, especially when shipments arrive, and many have experienced excellent customer service. Staff members are described as friendly and professional, going out of their way to solve problems, even under challenging circumstances like a move to Hawaii. Despite some negative reviews, the consensus is that patience is key when working with the busy team. Overall, Kona Trans is recommended for anyone needing shipping and moving services in Hawaii, with a commitment to customer satisfaction.
Great people to work with. Driver Emile drove and dropped off our 40' container perfectly. Mahalo Mike
August 2022
Our driver Harry did an excellent job. We had some issues due to the ground being soft from the storm, but he was able to get the container off the crane truck and place in its designated spot. Everyone at Kona Trans was prompt and professional
July 2019
They were okay with helping me to move to the storage unit.
