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April 2024 by Johanna Flores
Bad customer service
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April 2024 by Diane Easley
Drive through line was very long, but it moved very quickly! Kudos to the efficiency of the staff!
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April 2024 by Travis Coots
Horrible customer service, food is always cold, most of the time it’s drive thru only and super slow, they rush you through your order, they should just close this McDonald’s down. For the price of food it is not worth it.
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April 2024 by Chris Jackson
Great customer service. I highly recommend everyone come here. Fast service
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March 2024 by Alex
the app said "McDonald's at 2100 Kanoelehua st., Hilo" is closed at 23:50. but they are open. can't make order through the app. same every night. reinstall app doesn't help. what a shame.
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February 2024 by Ian Seely
As of 02/23/24 "no refills on drinks", this is something that I usually factor into the price. They were friendly about it but I didn't see it in advance. They just have a note that the machines are down, nothing saying they can't refill them behind the registers like restaurants typically do when self refills are not available.
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February 2024 by S Kang
Orders available in store from 8-20 p.m.Subsequent times must be ordered through mac thru.The fries are not salty and delicious.You have to leave out the Big in the Big Mac, but it's okay because it's delicious.Bacon McDouble is also delicious.
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February 2024 by Chad D. Souza Jr
Waited quite awhile for someone to take my ordered. It was busy so I didn't complain but I waited kinda long. Finally a kiosk opened and I just ordered there.
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February 2024 by Ila Hoptowit
Fast food, that's
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January 2024 by SomeWiktAdmin
Lobby finally open 1/25/2024
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December 2023 by David Patz
Just got a coffee, but solid and great service. Very busy location.
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November 2023 by Tam Allen
Lovely staff ?Fast and friendlyThank
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November 2023 by Gary Walker
The food and service are always good very quick and simple great
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November 2023 by Rachel Arias - Tripp III
Okay, restaurant. Service was friendly and fast.
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October 2023 by Jim Manion
Nice friendly service. I wish McDonalds would reopen the refill soda fountain. The excuse McDonalds is giving for not allowing refills is that it is because of Covid is weak.