Mid Pacific Wheels LLC is a highly regarded bike and moped repair shop in Hilo, noted for its exceptional customer service and expertise. Many customers have shared positive experiences, highlighting the friendly and enthusiastic staff, particularly Frank and his father Geary, who possess extensive knowledge about bikes and mopeds. Clients appreciate the prompt, helpful service and the quality of repairs, with several stating their bikes felt better than new after servicing. Rentals also receive praise; customers enjoy exploring Hilo on well-maintained bikes, complete with necessary accessories like locks and repair kits. The shop is known for its willingness to assist with various needs, including helping customers recover lost paperwork and ensuring repairs are completed efficiently. While some reviews mention higher prices, the consensus is that the excellent service and the quality of work justify the costs. Customers express confidence in returning to Mid Pacific Wheels for future needs, valuing the peace of mind provided by the knowledgeable staff. Overall, Mid Pacific Wheels LLC stands out as a reliable and friendly option for bike repairs and rentals in the Hilo area.
I rented a bike here to do Kilauea climb. The bike was prepared appropriately, came with spare tube and pump and spd pedals. For 1 day I paid $ 45 which in my view is a very decent price
October 2025
Great bike shop! Frank was so helpful, friendly and knowledgable. Would highly recommend. Thank you Frank!
August 2025
Frank is genuine and honest and most importantly a total cycling snob, but in a good way! He went out of his way to help us while looking for a bike making sure it fit our needs, and has also has great rentals plus maintenance...he pretty much does it all actually
