Mortgage Lenders in Hilo, HI

“Gary was awesome! He was patient and worked through all the troubles we had with lending. They weren't the best rates we were offered but Gary did go above and beyond to help us and actually get funded. I cannot recommend his customer service enough!”

“Excellent service t vice and very positive experience. Niki is knowledgeable, skilled and went out of her way to help me navigate the options and the process. I highly recommend her with sincere thanks.”

“We can’t explain how awesome Jonathan was throughout this entire process, from day one! We met Jonathan about 3 years ago and we weren’t quite ready at that point but he worked with us and gave us amazing advice that led us to buying the perfect home. Jonathan is very patient, skilled, and determined. He is also very proactive. Him being prepared and proactive for everything made the process so much smoother. He made sure we had all the necessary documents at all times. We can’t thank him and Family Mortgage enough as they are amazing at their job and deserve so much recognition!! They were such a big part of our journey and have supported our family so much! Thank you so much Jonathan & Family Mortgage for your dedication and passion for assisting families in achieving their dreams home! We appreciate you all so much!

Please contact Jonathan if you are in need of assistance with your home journey! You won’t regret it!! He is the best!”

“Karen was an absolute ROCKSTAR to work with. She was able to pull a loan together for a wonderful client of mine who was moving here to Hawai'i to fulfill a life long dream. Karen was quick to roll up her sleeves and get to work. Without her help, my client would have literally been without a home on the mainland and a one way ticket to Hawai'i with no place to go. I highly recommend Karen and I hope to work together with her in the future.”

“Mana's guidance and expertise made our clients' first home buying experience an excellent one. She walked them through each step of the process and kept me, the Realtor, fully informed. Mana was always available to answer any questions, and our communication was seamless. It means so much to us as Realtors to know that our clients are in good hands. I look forward to working with Mana again in the future and will continue to recommend her to my clients. I am confident that she will take great care of them, just as she did with this client.”

“As a real estate agent, I've had the pleasure of working with numerous mortgage lenders over the years, but my experience with Jason and Rhonda at MBANC stands out as truly exceptional. Jason and his team made what could have been a challenging process remarkably easy.Communication is key in the real estate world, and Jason excelled in this aspect from the very beginning. He flawlessly communicated every step of the mortgage process, ensuring that both the buyer and I were always in the loop. He provided timely updates, answered any questions promptly, and addressed any concerns with professionalism and expertise.What truly sets Jason and his team apart is their unwavering dedication to keeping everyone involved and informed throughout the entire journey. I never once felt like I was left in the dark or unsure of what was happening.I highly recommend Jason and his team at MBANC to anyone in the market for a mortgage lender. Whether you're a first-time homebuyer or refinancing your mortgage, you can trust them to deliver exceptional service every step of the way. Thank you, Jason and Rhonda, for making this process seamless and stress-free!”

“Trisha is friendly and worked very hard to help me buy my dream home! She was always very responsive and fast to make things happen. Trisha was dedicated to finding the best rate and loan for me and was very patient with all of my questions. She guided me through a stressful time with confidence and I was so happy to have her on my side! A million thanks to Trisha!”

“⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ (10 stars if I could!)

I’ve been a loyal customer and small business owner with American Savings Bank for over 20 years, and in all that time I’ve never had a single issue, until recently, when I went through one of the most stressful experiences of my life. I was robbed, and along with large amounts of cash, all my banking information was stolen from my place of business.

Enter Assistant Vice President Kathreen Roby, an absolute angel in disguise. From the moment I sat down with her, she treated me with kindness, patience, and genuine care. She spent hours helping me get everything sorted, walking me through every detail, making sure I felt safe and supported. She went above and beyond, far beyond what anyone could expect.

After an incredibly difficult 24 hours, I walked into that bank feeling shaken and defeated, and walked out feeling seen, cared for, and even inspired. Kathreen not only helped me get my finances back in order, she helped restore my faith in humanity. Her compassion, professionalism, and warmth turned a horrible day into a moment of gratitude and connection.

If every business had a Kathreen, the world would be a better place. She’s a shining example of what true customer service looks like, genuine, empathetic, and human.

Thank you, Kathreen. You didn’t just help me with my banking, you helped me heal. ❤️”