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May 2024 by Ron
Great help.
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May 2024 by bob B
Worked with Ace to set up insurance on a vehicle I purchased. Ace was quick to respond and took care of getting insurance set up. Even contacting the seller for information needed from lender.
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May 2024 by Cherylene Negron
Shaina was awesome! Very knowledgeable, friendly, and courteous!! She found me the best rate and made everything SO EASY!! Fastest time it ever took me to get auto insurance! Highly recommend her and her company! Thank you Shaina for your help. Keep up the OUTSTANDING customer service!!
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May 2024 by Samantha Kukahiko
I was extremely impressed with the excellent customer service that Shaina provided. I truly appreciated her assistance with my policy. Mahalo plenty Shaina ?
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May 2024 by Lisa Coins
Shaina was very patient with me as I dug up all required information. She was very friendly and I had insurance by the end of our call. Thank you!
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April 2024 by Scott Dixon
Update:Changed rating from 1 to 4 based on response. AppreciatedKept trying to push auto insurance when all I wanted was info on homeowners insurance. I understand the need to ABC (always be closing) but this is annoying.
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April 2024 by Rachelle Hacmac
Kahea Pestano, the Agency Manager, made my car and renters insurance journey so easy. I really liked that I could simply text my questions. Highly recommend!
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April 2024 by JP Galik
Shaina was fantastic and very convenient to provide quote via text message, mahalo!
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April 2024 by Nicole Gehlbach-Wilson
The staff at this office are fabulous! Every single conversation I have had, with multiple different staff, has been friendly, patient, clear and communicative, and understanding. I have not once felt stressed or rushed by this insurance company, and appreciate their kindness and quick communication.
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March 2024 by Diane Tyson
Shaina was perfect! I had a somewhat urgent transaction to complete. I was thinking it would take several days to complete and get my the documents I needed but no Shaina had it completed in less than a half hourShe listened very carefully, told me exactly what needed sent via text. Best customer service I’ve encountered in a long time
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March 2024 by Amylu Park
Thank you joy I appreciate all ur help
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March 2024 by Lance Aguirre
Shaina at Nakoa Kai Ins.What a pleasure, I was so impressed.I called she answered quickly she helped me resolve my needs immediately. She also sent needed info to my email immediately. I got off the phone and pulled up email just to be ready to check it later and it was already there. I can't say enough!Thank you Shaina
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March 2024 by Janine Kawazoe
Allstate agent, Joy Antonio, was very personable and efficient in answering all of my questions about my mortgage/homeowner's insurance needs! Nakoa Kai Insurance continues to exceed my expectations and needs with each one of their wonderful agents who are so full of love & aloha. They truly treat you like one of their own ohana members. ?
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March 2024 by Steven Hayward
Shaina quickly accessed my account, pulled up the information needed to perform a coverage review, confirmed we met the recommendations requested, and emailed a confirmation to support her conclusions. Her expertise, professionalism and positive attitude were so much appreciated. I was pleased she was the person who answered my call because of the way she addressed everything I called about. I hope she always gets my calls routed to her!
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March 2024 by Roserem Riingen
Shaina
