OfficeMax is the destination for all business and home office needs, from paper and ink to furniture, technology, and business services like custom printing and shipping. The store now offers curbside pickup for online orders. The copy and print center is frequently highlighted, with customers describing the employees as awesome, super helpful, knowledgeable, professional, courteous, and extremely adept. Many note that associates deliver quality products, make great suggestions, go out of their way to help, and treat customers like family. The customer service at the print and shipment counter is called the best. Specific teams and management are praised for being kind, caring, fast, and responsive. However, significant frustration is expressed with the company itself regarding its rewards program for reviews, with customers reporting an inability to receive promised rewards despite escalation attempts. This has led to a loss of trust in the company, with one customer stating the company motto seems to be denial, while still loving the local store employees.
I always find what I'm looking for in stock, and the Customer Srrvice is always great
April 2024
Affordable self serve printing. Good in a pinch, but Amazon is across the board less expensive.
April 2024
The copy and print center girls are just awesome. Caysha and Eunice helped us create a book for our new granddaughter. They made great suggestions and were super helpful.