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September 2023 by David G.
This is the worst experience I have ever had that involved paying a business or individual for a service. Literally any mechanic, dealership, store, tienda, restaurant, hotel etc... Kamaaina motors is the absolute worst. They charged me over 2000 dollars to unsuccesfully fix my break lights and when I brought the Jeep back around three days later because the lights still didn't work I was told they worked when I drove off the lot with it so I would have to pay to have it inspected again and then pay for more work. Instead I took it to CARSS, who fixed it for about 230 dollars, roughly the price of another inspection, and did a great job. So go to CARRS but stay as far away as you can from this dumpster fire dealership. Run. Fast. Drive if you must but not near ConTheAina Motors.
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August 2023 by Stephenie p.
You may not have a choice as to whether or not to take your vehicle here, not many mechanics work on Chryslers. But boy was I disappointed to learn Kamaaina Motors charged me 2x what I can buy my senthetic motor oil for elsewhere, 2x! After their quote, a $135 oil change turned into $210! And then an additional brake fluid flush for $280, came with an unquoted cost for materials, like gloves, for an add'l $40. Ask for all incidentals up front to avoid surprises, and make sure your customer service representative does the homework to give you accurate upfront quotes.
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August 2023 by Cindy P.
Just purchased car from Donovan- what a fantastic sales guy and great dealership. He listened to what I wanted and got it done in less than a week. Well worth the drive to Hilo!!!
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May 2023 by K K.
Bought a Jeep with Ed... super easy to work with. Brandon helped us out too. Everyone was really helpful and non pressure. Great experience
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May 2022 by Maloa L.
This service is expensive, and the quality doesn't match the price. In my last experience there, they didn't reset the change oil. There was no new mileage sticker. Before leaving my vehicle with them, no one bothered to ask me for my correct contact number. So my truck was sitting there for three hours, ready to go. The only way I found out is that I contacted the shop.
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April 2021 by Helen S.
DO NOT BRING YOUR CAR HERE FOR SERVICE!!!! I brought my car in for a minor repair. Not only did they not fix the original issue, but they replaced a part and now it won't even turn over. I never got updates during the 2+ weeks they had it, I had to call them to find out what was going on. Now, they told me not only can they not fix the damage they caused, but "sorry, you can have your car towed away now." I am absolutely furious! I have no car, no real apology (which should come from the owner) and no restitution.
