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November 2022 by Area Boy
Great people fast service
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October 2022 by ?
Great experience overall. Was given an estimate within a day. The nice lady making appointments was a pleasure to work with as was Mr. Sanborn, whom looked at my vehicle and gave me the estimate. Service took a little longer to schedule, but that is due to high volume of repairs. Great professional service and work. Highly recommended for auto body work and welding. Will use them again if I need work done.
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March 2022 by Paul Wozniak
I would like to thank the whole Sanborn Collision team for doing such a great job on the repair for my car. Having been driving the car for a few weeks now since getting it back I honestly feel like it's better than it was before. The body looks flawless and the Adaptive Cruise Control function works perfectly. The customer service is outstanding. So kind and always a pleasure to speak with every time. I couldn't be happier with my experience from start to finish and I highly recommend their services!Services: Body & Trim
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March 2022 by Nono W.
I was in a bad hit and run accident that took out my front end. Sanborn took almost 3 months to make initial repairs only to find many things were not done. Took my car back in and they said they fixed everything but still not done. They said they would fix again when my insurance approved additional repairs but 3 months after they got approval they still haven't fixed it. Poor workmanship and professionalism.
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January 2022 by h w
Great experience overall. Was given an estimate within a day. The nice lady making appointments was a pleasure to work with as was Mr. Sanborn, whom looked at my vehicle and gave me the estimate. Service took a little longer to schedule, but that is due to high volume of repairs. Great professional service and work. Highly recommended for auto body work and welding. Will use them again if I need work done.
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October 2021 by Anthony Kaluhikai
Great auto body shop. Sad they no work with USAA
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September 2021 by Natalee Hillman
Bears Automotive recommended Sanborn to fix some minor collision damage done to my BMW. The shop is great to work with and did a fantastic job.They work well with insurance (State Farm) and rental car (Enterprise). Also, very nice people! Car looks great. Highly recommend.Service: Body & Trim
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September 2021 by Nazareth Lee
Very professional, good quality service! Repaired a huge dent on my door of my 4runner, and repainted. Just like new!Service: Body & Trim
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July 2021 by Mona Livsey
Awesome Service, Fast repairs.Great group of people to work with. Made everything simple enough that I was able to do everything needed to get repairs done and claim files. Would definitely go there again and refer others to!
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January 2021 by Michael Caban-Stephens
They did a great job on body work and painting of my silverado. Best in town.
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November 2020 by Zayah C.
Hands down the best collision shop in town! I took three vehicles here and they all came out flawlessly. Reasonable prices too!
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January 2020 by Deborah M.
The folks at Sanborn -- Corinne, Elton, Jason, and the team did an A1 job replacing two T-boned doors. They knew all the ins and outs of the insurance reimbursement and completed the job ahead of the promised date. Super-friendly family-feel place. With candy. They even vacuumed the interior (which hadn't been done in 10 months). Above and beyond!
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July 2019 by Billie Vannatta
Super friendly workers who are quick and do great work! Love the body work and paint dob they did on my truck!
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September 2018 by Travis M.
The place at this address is now called Sanborn Collision Repair, but Elton Kaku still works there. After being let down by several other body shops who refused to even give me an estimate, I was so impressed by the great customer service at Sanborn. They didn't blink an eye when I said I wanted to pay out of pocket instead of insurance, and were willing to schedule an estimate appointment right away. During the estimate they were willing to listen to what I did and did not need fixed, and I only had to wait a week to drop off my car. They were happy to answer all of my questions by phone, kept me updated when there was a delay due to the hurricane, and stuck to their estimate. The best part is the awesome job on the dent repair, my car looks great! I would definitely recommend this place if looking for auto body repair in Hilo.
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May 2018 by Clayton C.
I went in to get a price for a little damage on a Grille and a headlight, they said it would cost 1,400 , Then i herd the owner sold the business to someone else, they said grille cost 600.00 and headlight cost 360.00, I went on line and headlight cost 90.00 and grille cost 120.00 total 245.00 shipping included , Im' saving 1200.00 by buying my own parts , and have someone come to my house and fix it, I think this place is a ripoff with the new owners, Please don't let them rip you off , Shop around , be smart lots of body shops out there, If you can do what i did , you will save a lot of money for your pocket, they are charging a 500 percent mark up on parts, tricky people at this business, beware, I'm warning you.
