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December 2023 by Tim R.
Great service and communication
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October 2023 by Mr. William Sherman Senior
My PCP prescribed me a bath chair at 64 so I minimize slipping and falling down the drain, just seeing if you are paying attention!
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May 2023 by Rachelle Calso
Sheri , the manger is the RUDEST employee of any company that I've ever spoke or dealt with. VERY BAD ? CUSTOMER SERVICE.
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October 2022 by Connie Rios
Shiigi folks are the BEST! Efficient, informative, friendly. Previously went to couple of the 'big pharmacies' (which were none of those things). I am SO glad I switched to Shiigi.
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October 2022 by Thomas
Best customer service!
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July 2022 by Patrick R.
They had what no other store or pharmacy had in Hilo. Excellent customer service, made me feel important. Not one, not two. , but three ladies helped me. I can go there again . Thank you Shiigi Drugs!
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December 2021 by H. Keith Edwards
I've been going to Shiigi Drug for many years since it has that great neighborhood Japanese pharmacy feel to it. The pharmacists are amazingly personable and knowledgeable. If you're waiting for a prescription pickup, you can spend a bit of time browsing the cool selection of imported items.
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September 2021 by Amber C.
Haven't been here in years. Actually saw some cute things and was thinking of coming back later. But was completely turned off by the rude cashier. We did notice lights shutting off but my son wanted to show me something. It was right before 1pm. All of a sudden the cashier asks,"are you gonna buy something?" We say no, and she throws her hands up in the air and says,"well we're closed." Wow. I work in customer service and I get it. You don't like people coming in right before closing. But you aren't supposed to be straight up rude. You service them until they are done. Not going back here.
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July 2021 by Walter Cummings
Love filling my medication here I have to say it's not just a pharmacy they also the most cutest Japanese products as well I have to say its a very relaxing atmosphere there I highly recommend people to fill there prescriptions at shiigi's much love Mahalo nui loa ??✌???
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November 2019 by Po Sean
The fastest and friendliest family drug store I’ve dealt with. Super professional and clean atmosphere. Eh mahalo’s to Shiigi.
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December 2018 by Mary Jo B.
the best! 5 years ago shigi got my furst walker for. me. i don't deive. my walker gets me around hilo. well i wore it out. another medical suooly gave me a hard time about rhe walker and was charging me for what came standard. my dictir called shigi. they gir me my new walker in days, treated me so much better than rainbow medical and didn't charge extra for brakes or a seat. mahalo shigi. you're the best
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October 2018 by Karen W.
Not just a drug store! They have a cute variety of Sanrio products in addition to your standard drugstore supplies. I also liked the selection of different snacks and gifts. Need baby penguin socks? Or maybe you have a hankering for li hing mui mango? They got you covered here. Service was fast and friendly.
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February 2018 by Kai Sovereign
Terribly disappointed at Shiigi Drug. Not only did they not accept my daughters insurance, but I tried to look around and they wouldn't even move a box to let my wheel chair through. They have poor parking, ask if you need help and then did nothing. I'm very upset because I called yesterday first to see if they were wheel chair accessible and if they took our insurance and was told yes! Waste of time!
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February 2018 by Trevi Bungula
Fast & Easy.
